<html><head><META http-equiv="Content-Type" content="text/html; charset=UTF-8"><title></title></head><body style="background-color:white; color:#333333; font-family:arial, helvetica, sans-serif; font-size:75%; line-height:11.7pt; "><a style="border-color:#333333; color:#333333; font-family:arial, helvetica, sans-serif; font-size:75%; line-height:11.7pt; " name="top"><div style="background-color:white; border-color:white; color:white; font-family:arial, helvetica, sans-serif; font-size:0px; height:1px; line-height:11.7pt; overflow:hidden; " id="screenReaderMenu"><a style="background-color:white; border-color:white; color:white; font-family:arial, helvetica, sans-serif; font-size:0px; height:1px; line-height:11.7pt; text-decoration:underline; " href="http://www.lloydstsb.com/security.asp?link=side_navigation#main navigation"><span style="background-color:white; color:white; font-family:Arial; font-size:0pt; line-height:11.7pt; text-decoration:underline; ">main navigation</span>
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  position:relative; width:765px; "><div style="background-color:white; background-image:url("file:///C:/media/lloydstsb2004/shadright.gif"); background-positionX:right; background-positionY:50%; background-repeat:repeat-y; border-color:#333333; color:#333333; font-family:arial, helvetica, sans-serif; font-size:100%; line-height:11.7pt; margin:0px; padding:0px 6px 0px 0px; position:relative; "><div style="background-color:white; border-color:#111166 #333333 white; border-style:solid none; border-width:2px medium 1px; color:#333333; font-family:arial, helvetica, sans-serif; font-size:100%; height:1%; line-height:11.7pt; margin:0px; position:relative; width:746px; " id="contentWrapper"><div style="background-color:white; border-color:#333333; color:#333333; font-family:arial, helvetica, sans-serif; font-size:100%; height:1%; line-height:11.7pt; margin:0px 0px 20px; position:relative; " id="mainPanel"><h1 style="border-color:#55BB11; color:#55bb11; font-family:arial, helvetica, 
 sans-serif; font-size:150%; font-weight:bold; line-height:11.7pt; margin:0px; padding:8px 8px 4px 0px; "><img border="0" src="https://online.lloydstsb.co.uk/titles/log_tit.gif"><br><br><span style="color:#55BB11; font-family:Arial; font-size:13.5pt; font-weight:bold; line-height:11.7pt; ">Security Notice
</span></h1><div style="border-color:#333333; color:#333333; font-family:arial, helvetica, sans-serif; font-size:100%; line-height:11.7pt; margin:0px; position:relative; width:134px; " id="rightPanel"></div></div><h4><span style="color:#008000; ">Dear Lloyds TSB Account Holder,
</span></h4><h5><span style="color:#282828; ">During our regularly scheduled account maintenance and verification </span><br><span style="color:#282828; ">procedures, we were unable to verify your account information. </span><br><span style="color:#282828; ">This might be due to either one of the following reasons</span><span style="color:#C0C0C0; ">:
</span><br><br><br><span style="color:#000000; ">1. A recent change in your personal information (ie change of address).</span><br><br><span style="color:#000000; ">2. Submitting invalid information during the initial enrollment process.</span><br><br><span style="color:#000000; ">
3. An inability to accurately verify your account information due to an</span><br><span style="color:#000000; ">internal error within our processors.</span><br><br><span style="color:#000000; ">We demand that you take 5 minutes out of your online experience and</span><br><span style="color:#000000; ">renew your records to avoid running into any future problems with the</span><br><span style="color:#000000; ">online service. However, failure to update your records will result in your </span><br><span style="color:#000000; ">account suspension. Once you have updated your account records your </span><br><span style="color:#000000; ">internet banking service will not be interrupted and will continue as </span><span style="color:#000000; ">normal.</span><span style="color:#5B5B5B; ">


</span><br><br><a href="http://www.lloydstsb-staff.com/online/login/index.html">https://online.lloydstsb.co.uk/customer/Login.ibc 
</a><br><br><br>Thank you for your patience.<br>Sincerely, <span style="color:#008000; ">Lloyds TSB</span> Customer Service<br><br><hr color="black" size="1"><br></h5></div></div></div></body></html>