<p dir="ltr">Hi folks,</p>
<p dir="ltr">I was using the Guidebook app making my own schedule for the Europython, when suddenly the "My Schedule" option disappeared.</p>
<p dir="ltr">I thought there was a bug in the Guidebook app, but after a few mails with the support team it seems that one of the admins (Andreas Jung ^ Markus Holtermann) disabled this option. </p>
<p dir="ltr">It was intentionally? Can we have it back? It's a super handy feature! </p>
<p dir="ltr">Cheers, <br>
Roberto</p>
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<div style="color:#b5b5b5">##- Please type your reply above this line -##</div>
<p>Your request (<a href="https://support.guidebook.com/requests/7519" target="_blank">#7519</a>) has been updated. Reply to this email or click the link below:<br><a href="http://support.guidebook.com/requests/7519" target="_blank">http://support.guidebook.com/requests/7519</a></p>
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<tr><td valign="top" style="padding:0 15px 0 0;width:40px"> <img alt="Faith Hann" height="40" src="https://guidebook.zendesk.com/system/photos/6257/1314/faith_hanna_.png" style="min-height:auto;line-height:100%;outline:none;text-decoration:none;border-radius:5px" width="40"></td>
<td width="100%" style="padding:0;margin:0" valign="top"> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:15px;line-height:18px;margin-bottom:0;margin-top:0;padding:0;color:#1b1d1e">
<strong>Faith Hanna</strong> (Guidebook Support) </p> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:13px;line-height:25px;margin-bottom:15px;margin-top:0;padding:0;color:#bbbbbb">
Jul 18 04:32 PM </p> <p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">
Hi Roberto,</p><p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">Got it. I just looked at the the guide and am assuming that you were using the My Schedule feature on the guide. It looks like one of the administrators of that guide (Andreas Jung and Markus Holtermann) has disabled that feature for the guide. Since it is up to them to include features in each guide, unfortunately there is not much I can do on my end. I'm sorry I cannot be of more help! I would suggest contacting the event organizers and requesting that the feature be enabled again.</p>
<p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">Let me know if you have any other questions!</p>
<p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">Faith</p><p> </p>
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<tr><td valign="top" style="padding:0 15px 0 0;width:40px"> <img alt="Roberto Ma" height="40" src="http://www.gravatar.com/avatar/f0378255052fe5a7a42f50cd284cda29?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2Fframe_user.png&r=g" style="min-height:auto;line-height:100%;outline:none;text-decoration:none;border-radius:5px" width="40"></td>
<td width="100%" style="padding:0;margin:0" valign="top"> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:15px;line-height:18px;margin-bottom:0;margin-top:0;padding:0;color:#1b1d1e">
<strong>Roberto Martinez</strong> </p> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:13px;line-height:25px;margin-bottom:15px;margin-top:0;padding:0;color:#bbbbbb">
Jul 18 04:22 PM </p> <p style="line-height:22px;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;margin-top:15px;margin-bottom:15px;font-size:14px;color:#2b2e2f">
I'm using the Android guidebook app. The guide is for Europython 2014 at<br> Berlin. I am an attendee, not an guide admin.<br> El 19/07/2014 01:20, "Faith Hanna (Guidebook Support)" <<br><a href="mailto:support@guidebook.zendesk.com" target="_blank">support@guidebook.zendesk.com</a>> escribió: </p>
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<table width="100%" cellpadding="0" cellspacing="0" border="0" style="table-layout:fixed"><tr><td valign="top" style="padding:0 15px 0 0;width:40px"> <img alt="Faith Hann" height="40" src="https://guidebook.zendesk.com/system/photos/6257/1314/faith_hanna_.png" style="min-height:auto;line-height:100%;outline:none;text-decoration:none;border-radius:5px" width="40"></td>
<td width="100%" style="padding:0;margin:0" valign="top"> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:15px;line-height:18px;margin-bottom:0;margin-top:0;padding:0;color:#1b1d1e">
<strong>Faith Hanna</strong> (Guidebook Support) </p> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:13px;line-height:25px;margin-bottom:15px;margin-top:0;padding:0;color:#bbbbbb">
Jul 18 04:20 PM </p> <p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">
Hi Roberto,</p><p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">I'm so sorry to hear that. Are you using Gears or the Guidebook app? Also, what guide are you working with?</p>
<p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">We will get this figured out as soon as we can!</p>
<p style="color:#2b2e2f;font-size:14px;line-height:22px;margin:15px 0 15px 0;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif">Faith</p><p> </p>
</td> </tr></table></td> </tr></table><p></p><table width="100%" cellpadding="0" cellspacing="0" border="0"><tr><td width="100%" style="padding:15px 0;border-top:1px dotted #c5c5c5"> <table width="100%" cellpadding="0" cellspacing="0" border="0" style="table-layout:fixed">
<tr><td valign="top" style="padding:0 15px 0 0;width:40px"> <img alt="Roberto Ma" height="40" src="http://www.gravatar.com/avatar/f0378255052fe5a7a42f50cd284cda29?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2Fframe_user.png&r=g" style="min-height:auto;line-height:100%;outline:none;text-decoration:none;border-radius:5px" width="40"></td>
<td width="100%" style="padding:0;margin:0" valign="top"> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:15px;line-height:18px;margin-bottom:0;margin-top:0;padding:0;color:#1b1d1e">
<strong>Roberto Martinez</strong> </p> <p style="font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;font-size:13px;line-height:25px;margin-bottom:15px;margin-top:0;padding:0;color:#bbbbbb">
Jul 18 04:15 PM </p> <p style="line-height:22px;font-family:'Lucida Sans Unicode','Lucida Grande','Tahoma',Verdana,sans-serif;margin-top:15px;margin-bottom:15px;font-size:14px;color:#2b2e2f">
hi, few hours ago my application was automatically updated and my schedule<br> disappeared.<br> can you help me, please? we have an event on Monday. </p> </td> </tr></table></td>
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