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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tony,</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for the response.&nbsp; My log is
below&#8212;it looks like you&#8217;re right about this being a problem with
the database.&nbsp; I&#8217;ve also noticed that the &#8220;Recover From Spam&#8221;
button will work one time after I delete the outcmd.dat file, but after that it
stops working as well</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Loaded bayes database from 'C:\Documents
and Settings\Katie\Application Data\SpamBayes\default_bayes_database.db'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Loaded message database from 'C:\Documents
and Settings\Katie\Application Data\SpamBayes\default_message_database.db'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bayes database initialized with 669 spam
and 1643 good messages</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>*** - message database has 2320 messages -
bayes has 2312 - something is screwey</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>SpamBayes Outlook Addin Binary Version
1.0rc2 (June 2004) starting (with engine SpamBayes Engine Version 0.3 (January
2004))</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>on Windows 5.2.3790 ()</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>using Python 2.3.3 (#51, </span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>Feb 13 2004</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>, </span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>14:39:56</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>) [MSC v.1200 32 bit
(Intel)]</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>SpamBayes: Watching (for filtering) in
'Mailbox - </span></font><font size=2 color=navy face=Arial><span
 style='font-size:10.0pt;font-family:Arial;color:navy'>Katie Kenny</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>/Inbox'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>SpamBayes: Watching (for incremental
training) in 'Mailbox - </span></font><font size=2 color=navy face=Arial><span
 style='font-size:10.0pt;font-family:Arial;color:navy'>Katie Kenny</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>/Junk E-Mail'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Processing missed spam in folder 'Inbox'
by starting a timer</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Creating new SpamBayes toolbar to host our
buttons</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Moving and spam training message 'Hi
there...' -&nbsp; Training on message 'Hi there...' in 'Mailbox - </span></font><font
 size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>Katie Kenny</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>/Junk Suspects - pythoncom
error: Python error invoking COM method.</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Traceback (most recent call last):</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File
&quot;win32com\server\policy.pyc&quot;, line 283, in _Invoke_</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File
&quot;win32com\server\policy.pyc&quot;, line 288, in _invoke_</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File
&quot;win32com\server\policy.pyc&quot;, line 550, in _invokeex_</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;addin.pyc&quot;, line
637, in OnClick</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;addin.pyc&quot;, line
161, in TrainAsSpam</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;train.pyc&quot;, line
52, in train_message</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;spambayes\classifier.pyc&quot;,
line 273, in learn</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;spambayes\classifier.pyc&quot;,
line 384, in _add_msg</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;spambayes\storage.pyc&quot;,
line 281, in _wordinfoset</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;shelve.pyc&quot;, line
130, in __setitem__</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp; File &quot;bsddb\__init__.pyc&quot;,
line 120, in __setitem__</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>bsddb._db.DBRunRecoveryError: (-30982,
'DB_RUNRECOVERY: Fatal error, run database recovery -- fatal region error
detected; run recovery')</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;Message 'Out of Office AutoReply: [Spambayes]
Problem with &quot;Delete as Spam&quot; button' in 'Mailbox - </span></font><font
 size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>Katie Kenny</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>/Inbox' had a Spam
classification of 'Unsure'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Message 'yo there - check this out ' in
'Mailbox - </span></font><font size=2 color=navy face=Arial><span
 style='font-size:10.0pt;font-family:Arial;color:navy'>Katie Kenny</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>/Inbox' had a Spam classification of 'Unsure'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Message 'RE: [Spambayes] Problem with
&quot;Delete as Spam&quot; button' in 'Mailbox - </span></font><font size=2
 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>Katie Kenny</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>/Inbox' had a Spam
classification of 'Unsure'</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,</span></font></p>

<div>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
 face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Katie
 Kenny</span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Trax
Holdings</span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
  face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>14500
  North Northsight Blvd, Ste 113</span></font></p>

<p class=MsoNormal style='text-autospace:none'><font size=2 color=navy
  face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Scottsdale</span></font><font
 size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>, </span></font><font size=2 color=navy face=Arial><span
  style='font-size:10.0pt;font-family:Arial;color:navy'>AZ</span></font><font
 size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
 color:navy'>&nbsp; </span></font><font size=2 color=navy face=Arial><span
  style='font-size:10.0pt;font-family:Arial;color:navy'>85260</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>(480) 556-8705</span></font></p>

</div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Katie Kenny <br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Monday, June
 28, 2004</span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'> </span></font><font size=2 face=Tahoma><span
 style='font-size:10.0pt;font-family:Tahoma'>3:47 PM</span></font><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> 'spambayes@python.org'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Problem with &quot;Delete
as Spam&quot; button</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>&nbsp;</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Hi,</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>My &#8220;Delete as Spam&#8221;
button has stopped working.&nbsp; I tried deleting the outcmd.dat file as
suggested in the Troubleshooting Guide, but it didn&#8217;t make any
difference.&nbsp; The other buttons on the toolbars are still working, and my
messages are being filtered properly.&nbsp; Has anyone seen this behavior?</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Thanks,</span></font></p>

<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>

<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Katie </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>&nbsp;</span></font></p>

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