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<DIV><SPAN class=094161819-24092004><FONT face="Century Schoolbook"
color=#800000 size=2>Is the destination folder marked for offline availability?
If so, it may be a synchronization issue. I.e., the count is correctly updated
on the server, but if the server version of the folder hasn't synchronized with
the client version, the latter's count might be wrong. Note that Spambayes
does all its work on the client; but because Exchange tends to believe the
server over the client, the count may be updated on the server first. I
realize that's counterintuitive, but I've seen cases where Outlook reports
conditions at the server until synchronization takes place, when changes have
been made to the client offline. Try doing a manual synchronization of the
offending folder and see if the count gets updated.
<P
style="MARGIN-TOP: 10pt; FONT-WEIGHT: 100; FONT-SIZE: 13.5pt; FONT-FAMILY: Lucida Handwriting; TEXT-ALIGN: right">Bob </P></FONT></SPAN></DIV>
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<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> spambayes-bounces@python.org
[mailto:spambayes-bounces@python.org]<B>On Behalf Of </B>Tom
Elliott<BR><B>Sent:</B> Friday, September 24, 2004 1:14 PM<BR><B>To:</B>
spambayes@python.org<BR><B>Subject:</B> [Spambayes] Spambayes / Outlook --
display/update error<BR><BR></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=606190517-24092004><FONT face=Arial
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=606190517-24092004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=606190517-24092004><FONT face=Arial size=2>On a few machines
running Outlook 2000/2002 I've had a minor (but very irritating) problem with
Spambayes. It appears to be working fine, but as it filters and moves mail to
the correct folders, the folders don't appear to update or reflect the new
emails' arrival. In other words, say a new email comes in and Spambayes
correctly (or incorrectly) sorts it into the Spam folder. The new/unread
message count does not change or increase to reflect the new email. However,
if you would select that folder you would see that there was new Spam
there. This problem is not limited to the Spam folder. It affects the unsure
folder and even the inbox. Sometimes there will be several new emails that
have arrived, but once again there is no indication of it. Even if you were
currently working in the folder, you would not see the new message. You would
need to select another folder and then return in order to see the new
messages.</FONT></SPAN></DIV>
<DIV><SPAN class=606190517-24092004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=606190517-24092004><FONT face=Arial size=2>I failed to
mention that all of the affected clients are working with an Exchange server.
I haven't had the issue in non Exchange environments, but that could just be a
function of how proportionately few of them I have Spambayes installed
in.</FONT></SPAN></DIV><BR>
<P><FONT face=Tahoma size=2>Thank you,</FONT> <BR><FONT face=Tahoma
size=2>Thomas Elliott</FONT> </P>
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