<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
pre
{margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.EmailStyle18
{mso-style-type:personal;
font-family:Arial;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:Arial;
color:navy;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1><pre><font size=2 face="Courier New"><span
style='font-size:10.0pt'>><i><span style='font-style:italic'> I just upgraded to OL2003. I just let it update over my<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> old Outlook XP and I did not remove Spambayes before I<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> did the upgrade. OL2003 works fine until I push a Spambayes<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> button. If I attempt to push the Spambayes button that would<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> normally get me to the Spambayes Manager button... CRASH!!!<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> If I push the "delete as spam" button, OL2003 crashes, but<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> on restart, I notice that it did move the message to the Junk<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> email folder. I've attempted to uninstall Spambayes (including<o:p></o:p></span></i></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>><i><span
style='font-style:italic'> the data store folder) and then reinstall but so far no luck.</span></i><o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have an identical problem to what is already
listed. However we have already tried removing outcmd.dat, as well as all
other troubleshooting steps we could find on spambayes’ site. Do
you have any suggestions?<br>
<br>
Is this caused by having a different version of office (xp) and outlook
(2003)? If so, we can probably convince our client to upgrade.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Many thanks!!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>--Emily<o:p></o:p></span></font></p>
</div>
</body>
</html>