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<DIV dir=ltr align=left><SPAN class=027242519-24052005><FONT face=Verdana
color=#0000ff size=2>If SpamBayes is running and moving messages to the Spam
folder then it should also be creating a log file. Try searching your hard disk
for any file named "spambayes?.log" (where ? could be any of the digits 1, 2, 3,
or 4). The log file would be very helpful in determining what is causing
this.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=027242519-24052005><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=027242519-24052005><FONT face=Verdana
color=#0000ff size=2>You could also use the "Show spam clues" command in the
SpamBayes menu and send us the clues for one of the messages that was
incorrectly moved to the Spam folder. The clues will usually allow us to
determine if there is a training problem that is causing the
misclassification.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=027242519-24052005><FONT face=Verdana
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=027242519-24052005><FONT face=Verdana
color=#0000ff size=2>If there really is no log file on your disk then it is
highly unlikely that it is SpamBayes that is moving the messages. In that case,
you should check if there is another spam filter running or if you have any
message rules that might be moving the messages. If you are connecting to an
Exchange server, there is also a slight possibility that your organization might
be running a server-side spam filter that is moving the messages before you
access them.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Verdana size=2>-- </FONT></DIV>
<DIV align=left><FONT face=Verdana size=2>Kenny Pitt</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> spambayes-bounces@python.org
[mailto:spambayes-bounces@python.org] <B>On Behalf Of
</B>drogers@SMRTInc.com<BR><B>Sent:</B> Tuesday, May 24, 2005 10:45
AM<BR><B>To:</B> spambayes@python.org<BR><B>Subject:</B> [Spambayes] Spam
Help<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Hello,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">All of my email is being filtered as
spam. I goes directly to the Spam folder. I checked you trouble shooting guide,
but still could not fix. I even upgraded to your latest version of
SpamBayes...1.0.4 (March 2005) Can you help?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Thank
you.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Sincerely,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:PersonName w:st="on"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">Darrell
Rogers</SPAN></FONT></st1:PersonName> <o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Op System isWindows 2000 running Outlook
2000<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">SpamBayes 1.0.4 (March
2005)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">There was no log
file</SPAN></FONT><BR><BR><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></BODY></HTML>