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<DIV><SPAN class=343563119-02102006><FONT face=Arial size=2>Hello, I my SpamBays
has stopped working all of a sudden. There is no "spambays.log" files (I did a
HD search). My Windows version is WinXP-SP2, the version of SpamBayes is v1.0.4.
</FONT></SPAN></DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial size=2>Here is the error I
receive when I open Outlook 2003</FONT></SPAN></DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial size=2><IMG
src="cid:343563119@02102006-3220"></FONT></SPAN></DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial size=2>I follow the
instructions in the error dialog, but the SpamBayes toolbar buttons are still
inoperative. If I close Outlook after enabling SpamBayes as outlined in the
error dialog, it simply repeats the error.</FONT></SPAN></DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial size=2>I have also tried
the procedure listed below from your website to no avail:</FONT></SPAN></DIV>
<DIV><SPAN class=343563119-02102006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=343563119-02102006>
<H2><A name=Addin_doesnt_load></A>Addin doesn't load</H2>If you start Outlook
but there was no error message, the SpamBayes toolbar items do not work and new
messages have no Spam score or filtering applied, then the plugin has probably
become disabled.<BR>
<UL>
<LI><A
href="file:///C:/Program%20Files/SpamBayes/docs/outlook/docs/troubleshooting.html#CheckLog">Check
the log file</A>. If a log file for this session exists, then see if it
contains an error. If not, check the date and time of the log - it is
probably a log from the last time it did work, so is no help to us. If a
log does exist, please <A
href="file:///C:/Program%20Files/SpamBayes/docs/outlook/docs/troubleshooting.html#ReportABug">report
a bug.</A><BR></LI></UL>
<UL>
<LI>Check that Outlook shows the addin as enabled. </LI></UL>
<OL>
<OL>
<LI>Start Outlook, and select <SPAN
style="FONT-STYLE: italic">Tools</SPAN>-><SPAN
style="FONT-STYLE: italic">Options</SPAN> to display the main Options
dialog.
<LI>Select the tab labeled <SPAN style="FONT-STYLE: italic">Other</SPAN>,
then click on the <SPAN style="FONT-STYLE: italic">Advanced</SPAN> button.
<LI>Click on the <SPAN style="FONT-STYLE: italic">COM Add-Ins</SPAN> button.
<LI>If the SpamBayes addin is not listed, then SpamBayes should be
reinstalled (Note that running <SPAN style="FONT-STYLE: italic">regsvr32.exe
outlook_addin.dll</SPAN> or <SPAN
style="FONT-STYLE: italic">outlook_addin_register.exe</SPAN> from the
SpamBayes directory may also solve this problem).
<LI>If the SpamBayes addin is listed but not checked, then simply check it
and close the dialog. </LI></OL></OL>
<UL>
<LI>If you are running <STRONG>Outlook XP/2002/2003</STRONG>, you may find
that if you go back to the dialog, the addin will still be unselected.
In this case, perform the following: </LI></UL>
<OL>
<OL>
<LI>Go to <SPAN style="FONT-STYLE: italic">Help->About Microsoft
Outlook</SPAN>. <BR>
<LI>Click the Disabled Items button. <BR>
<LI>Select SpamBayes.
<LI>Click Enable.
<LI>Restart Outlook. </LI></OL></OL>If you are running from source code, the
addin will not appear in the above steps. Please re-register the addin, as
per the README.txt file.
<UL></UL>If none of that works, I am stumped!
<DIV dir=ltr align=left>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2></FONT></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2></FONT></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2>El<SPAN
class=218361508-09112005>lery D. Mitchell</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN
class=218361508-09112005>C310.897.7100</SPAN></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT size=2><SPAN class=218361508-09112005>eMail <A
href="mailto:e_mitchell22@sbcglobal.net">e_mitchell22@sbcglobal.net</A></SPAN></FONT></FONT></DIV></DIV></SPAN></DIV></BODY></HTML>