<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I am having problems getting SpamBayes working on my PC. I’m running Windows 7 Professional Service Pack 1 with Office 2010 (both 64-bit) and installed SpamBayes 1.1a6. When I install it, everything looks like it completed successfully, but when I open Outlook, it doesn’t work. I’m not getting any error messages for it, it just isn’t there. I read through the troubleshooting guide and searched online, but did not find anything that helped. Here is what I have found (or not found) so far:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I looked for the log file, but did not find one. I also searched my hard drive for anything with SpamBayes in the name, but did not find any log files.<o:p></o:p></p><p class=MsoNormal>I went into Outlook, to the COM Add-Ins section, and SpamBayes was not listed.<o:p></o:p></p><p class=MsoNormal>I ran the outlook_addin_register.exe file in the SpamBayes/bin directory, then SpamBayes was in the COMS Add-Ins section and checked, but was still not loaded in Outlook 2010.<o:p></o:p></p><p class=MsoNormal>I restarted Outlook, then checked the COM Add-Ins again. This time it was there but un-checked. When I selected it, at the bottom of the box it said “Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.”<o:p></o:p></p><p class=MsoNormal>After I checked it, I tried restarting Outlook again, and it was again un-checked. I re-checked the box, then restarted Outlook again, but it still did the same thing.<o:p></o:p></p><p class=MsoNormal>I verified that I am logged in as an administrator, and the SpamBayes folder is set to allow Full-Control. Just to make sure, I set it to allow Full-Control for everyone, but it did not make a difference.<o:p></o:p></p><p class=MsoNormal>I checked the DEP settings, it is set to “Turn on DEP for essential Windows programs and services only”<o:p></o:p></p><p class=MsoNormal>I also tried installing SpamBayes in C:\SpamBayes instead of the default folder, and then went through all of the above steps again, but it made no difference.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m hoping someone can help me with this, let me know if anyone has any ideas or if you need additional information, thanks!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Edward D. Hart<o:p></o:p></p><p class=MsoNormal>Senior RF Engineer<o:p></o:p></p><p class=MsoNormal>Sting Communications<o:p></o:p></p><p class=MsoNormal>Tel: (717) 769-1340<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>