I'm sorry that my experience with reality does not agree with your intellectual model of how people behave. (:-> <br><br>I have actually done the experiment.<br> Buzilla, no email, just a website -> not used<br> Roundup, email, and a website -> kaboom! explosive growth of bug reports and team communications.
<br><br>Same people, same amount of management emphasis, etc.<br><br>I have no reason to feel we ought to tell users that the website is preferred. You've picked a tool that sets people free, so do not suggest they wear handcuffs. Let me say it again: the email interface / nosy lists are what makes Roundup superior.
<br><br><div><span class="gmail_quote">On 11/30/06, <b class="gmail_sendername">"Martin v. Löwis"</b> <<a href="mailto:martin@v.loewis.de">martin@v.loewis.de</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Paul Dubois schrieb:<br>> When one thinks about roundup users you need to remember that web<br>> interface use will be small compared to email.<br><br>I somewhat doubt that prediction. For initial submission, I think
<br>the majority of new issues will come through the website (especially<br>if we tell users that this is the preferred channel).<br><br>Regards,<br>Martin<br></blockquote></div><br>