[issue31427] Proposed addition to Windows FAQ
New submission from Stephan Houben: Several people have asked on python-list why they are running into these errors. Python 3.6.0 can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing. The solution is to install KB 2999226 "Update for Universal C Runtime in Windows". https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runt... Propose to add this as a Windows FAQ. ---------- assignee: docs@python components: Documentation messages: 301952 nosy: Stephan Houben, docs@python priority: normal severity: normal status: open title: Proposed addition to Windows FAQ type: enhancement versions: Python 3.6, Python 3.7 _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
Mariatta Wijaya added the comment: Is this only a problem with 3.6.0 or >= 3.6.0? ---------- components: +Windows nosy: +Mariatta, paul.moore, steve.dower, tim.golden, zach.ware stage: -> needs patch _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
Steve Dower added the comment: This is a problem with 3.5 and later running on Windows 8.1 or earlier without all Windows Updates being installed. It can happen for two reasons: * not using the official installer (most common) * random failure in the official installer (rare) Installing KB2999226 is a good start, though it will likely trigger another Windows Update to get the latest version. Windows 10 is not affected. I'm in favor of adding this to the FAQ. ---------- _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
Eryk Sun added the comment: The FAQ could instead link to the more recent update, KB3118401. https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runt... ---------- nosy: +eryksun _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
Changes by Eryk Sun <eryksun@gmail.com>: ---------- versions: +Python 3.5 _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
Change by Eryk Sun <eryksun@gmail.com>: ---------- title: Proposed addition to Windows FAQ -> Add an answer to the Windows FAQ about installing the Universal C Runtime versions: +Python 3.10, Python 3.8, Python 3.9 -Python 3.5, Python 3.6, Python 3.7 _______________________________________ Python tracker <report@bugs.python.org> <https://bugs.python.org/issue31427> _______________________________________
participants (4)
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Eryk Sun -
Mariatta Wijaya
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Stephan Houben
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Steve Dower