Bugs item #1108814, was opened at 2005-01-25 03:04 Message generated for change (Comment added) made by shub You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1108814&group_id=103 Category: configuring/installing Group: 2.1 (stable) Status: Open Resolution: None Priority: 5 Submitted By: Kalvos (kalvos) Assigned to: Nobody/Anonymous (nobody) Summary: convert_html_to_plaintext strips text from hotmail Initial Comment: Mailman version 2.1.5 installed on FreeBSD at pair Networks. I use the web configuration of mailman. It is set up with convert_html_to_plaintext enabled. Recent email via Hotmail has been coming in with no body, even though the original email has text. The text is present, and although ugly, the code looks average for HTML mail. The actual original email content (without headers) is pasted below. No text is passed through Mailman. You can see this archive at http://five.pairlist.net/pipermail/coco/ and the result in this message: http://five.pairlist.net/pipermail/coco/2005-January/012347.html Any advice is appreciated if this is not a bug. <html><div style='background-color:'><DIV class=RTE> <P>OK, this is the hotmail test.<BR>_Glen<BR><BR></P></DIV>> <DIV></DIV>> <DIV></DIV>>OK, the next message from me will come from hotmail, as a test. <DIV></DIV>>-Glen <DIV></DIV>> > > <DIV></DIV>> > Well, the thing to do is, now that we've got a clue, go back to the <DIV></DIV>> > original email agent and make a couple of test posts, & we'll see <DIV></DIV>>who <DIV></DIV>> > gets what now that we know to look for it. <DIV></DIV>> <DIV></DIV>> > >> <DIV></DIV>> > >> > -- John. <DIV></DIV>> > > <DIV></DIV>> > >Brought to you by the 6809, the 6803 and their cousins! <DIV></DIV>> > >Yahoo! Groups Links <DIV></DIV>> > > <DIV></DIV>> > > <DIV></DIV>> > > <DIV></DIV>> > <DIV></DIV>> > -- <DIV></DIV>> > Cheers, Gene <DIV></DIV>> > "There are four boxes to be used in defense of liberty: <DIV></DIV>> > soap, ballot, jury, and ammo. Please use in that order." <DIV></DIV>> > -Ed Howdershelt (Author) <DIV></DIV>> > 99.32% setiathome rank, not too shabby for a WV hillbilly <DIV></DIV>> > Yahoo.com attorneys please note, additions to this message <DIV></DIV>> > by Gene Heskett are: <DIV></DIV>> > Copyright 2005 by Maurice Eugene Heskett, all rights reserved. <DIV></DIV>> <DIV></DIV>> <DIV></DIV>> <DIV></DIV>> <DIV></DIV>> <DIV></DIV>>Brought to you by the 6809, the 6803 and their cousins! <DIV></DIV>>Yahoo! Groups Links <DIV></DIV>> <DIV></DIV>><*> To visit your group on the web, go to: <DIV></DIV>> http://groups.yahoo.com/group/ColorComputer/ <DIV></DIV>> <DIV></DIV>><*> To unsubscribe from this group, send an email to: <DIV></DIV>> ColorComputer-unsubscribe@yahoogroups.com <DIV></DIV>> <DIV></DIV>><*> Your use of Yahoo! Groups is subject to: <DIV></DIV>> http://docs.yahoo.com/info/terms/ <DIV></DIV>> <DIV></DIV>> <DIV></DIV>> <DIV></DIV>> <DIV></DIV></div></html> ---------------------------------------------------------------------- Comment By: Brad Knowles (shub) Date: 2005-01-28 15:03 Message: Logged In: YES user_id=18417 Pasting the content of the message body is not useful. There is MIME structure outside of the message body that is not included, and it is this MIME structure information that we need in order to find out what has happened. This is why I said that we needed to be able to look at the *COMPLETE* message contents, both before and after processing by Mailman. You can't just cut-n-paste the message body. ---------------------------------------------------------------------- Comment By: Kalvos (kalvos) Date: 2005-01-28 13:40 Message: Logged In: YES user_id=1204060 Hello, Thanks for the response. In my original post, there was a link the defectively received message, and it is just like the one you found. The other message was as sent through Yahoo and received by Yahoo list members -- the content is pasted above. According to the author, it is what he sent. Pasted above is exactly what would have been received by Mailman. The Yahoo Groups list is a member of our list (with dupes turned off) so both groups can share posts. Dennis ---------------------------------------------------------------------- Comment By: Brad Knowles (shub) Date: 2005-01-28 10:25 Message: Logged In: YES user_id=18417 It was hard to find examples of what you were talking about. Can I assume that you mean messages like <http://five.pairlist.net/pipermail/ coco/2005-January/012348.html>? In this case, what we need to do is to see the original, unedited, version of the message as it was submitted to Mailman, so that we can try to figure out what went wrong and why it was stripped to be "blank" but then submitted to the system. This may require that someone subscribe to Hotmail and send some test messages, both directly to another account as well as to the mailing list, so that we can see both the edited and the unedited versions of the message. Another problem is that this issue may be specific to the configurations of particular people using Hotmail, and it may be difficult to find out what options they have set/changed which result in this kind of behaviour. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1108814&group_id=103