Bugs item #1109325, was opened at 2005-01-25 13:44 Message generated for change (Tracker Item Submitted) made by Item Submitter You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1109325&group_id=103 Category: Web/CGI Group: 2.0.x Status: Open Resolution: None Priority: 5 Submitted By: Tim Smith (jallen13) Assigned to: Nobody/Anonymous (nobody) Summary: Bug with upgrading to Mailman 2.1.4 in SuSE 9.1 Initial Comment: [NOTE: This is a "I did it!" story.. the fix is at the bottom of this post :) ) Just wanted to make a report here about some problems I had upgrading Mailman from 2.1.3 to 2.1.4 using Yast Online Update (YOU) in Suse 9.1 AMD64. It broke my web-based GUI, and spit this error into my apache error logs: [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [----- Mailman Version: 2.1.4 -----] [Tue Jan 25 12:43:57 2005] [error] [client IPADDR [----- Traceback ------] [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] Traceback (most recent call last): [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] File "/usr/lib/mailman/scripts/driver", line 241, in ? [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] run_main() [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] File "/usr/lib/mailman/scripts/driver", line 69, in run_main [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] import xml.sax.saxutils [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] ImportError: No module named xml.sax.saxutils [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [Mailman: low level unrecoverable exception] And the output of the Web browser going to the mailman location gives this error: Bug in Mailman version 2.1.4 We're sorry, we hit a bug! If you would like to help us identify the problem, please email a copy of this page to the webmaster for this site with a description of what happened. Thanks! Traceback: Content-type: text/html We're sorry, we hit a bug! Mailman experienced a very low level failure and could not even generate a useful traceback for you. Please report this to the Mailman administrator at this site. --------------------------------------------------------------------- So, I googled around, and found that this error is very common in 2.1.4 version. Just google for "Mailman Low level failure" and you'll get a lot of web pages like the one I just pasted, all for 2.1.4. I got some help from Don Burns from mailman-users list, he told me all I need to do is install python-xml. (Thanks Don!!) So, I used the trusty YAST and searched for python-xml and installed it. Wham-Bam, it works. I guess 2.1.4 version expects python-xml as a depends, whereas the earlier versions didn't care about that. I wanted to document this so maybe it''ll come up quicker for some poor sucker like myself googling around for this answer :) Cheers, Tim Smith ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1109325&group_id=103