Bugs item #1109325, was opened at 2005-01-25 14:44 Message generated for change (Comment added) made by bwarsaw You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1109325&group_id=103 Category: Web/CGI Group: 2.0.x

Status: Closed Resolution: Invalid Priority: 5 Submitted By: Tim Smith (jallen13) Assigned to: Nobody/Anonymous (nobody) Summary: Bug with upgrading to Mailman 2.1.4 in SuSE 9.1

Initial Comment: [NOTE: This is a "I did it!" story.. the fix is at the bottom of this post :) ) Just wanted to make a report here about some problems I had upgrading Mailman from 2.1.3 to 2.1.4 using Yast Online Update (YOU) in Suse 9.1 AMD64. It broke my web-based GUI, and spit this error into my apache error logs: [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [----- Mailman Version: 2.1.4 -----] [Tue Jan 25 12:43:57 2005] [error] [client IPADDR [----- Traceback ------] [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] Traceback (most recent call last): [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] File "/usr/lib/mailman/scripts/driver", line 241, in ? [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] run_main() [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] File "/usr/lib/mailman/scripts/driver", line 69, in run_main [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] import xml.sax.saxutils [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] ImportError: No module named xml.sax.saxutils [Tue Jan 25 12:43:57 2005] [error] [client IPADDR] [Mailman: low level unrecoverable exception] And the output of the Web browser going to the mailman location gives this error: Bug in Mailman version 2.1.4 We're sorry, we hit a bug! If you would like to help us identify the problem, please email a copy of this page to the webmaster for this site with a description of what happened. Thanks! Traceback: Content-type: text/html We're sorry, we hit a bug! Mailman experienced a very low level failure and could not even generate a useful traceback for you. Please report this to the Mailman administrator at this site. --------------------------------------------------------------------- So, I googled around, and found that this error is very common in 2.1.4 version. Just google for "Mailman Low level failure" and you'll get a lot of web pages like the one I just pasted, all for 2.1.4. I got some help from Don Burns from mailman-users list, he told me all I need to do is install python-xml. (Thanks Don!!) So, I used the trusty YAST and searched for python-xml and installed it. Wham-Bam, it works. I guess 2.1.4 version expects python-xml as a depends, whereas the earlier versions didn't care about that. I wanted to document this so maybe it''ll come up quicker for some poor sucker like myself googling around for this answer :) Cheers, Tim Smith ----------------------------------------------------------------------

Comment By: Barry A. Warsaw (bwarsaw) Date: 2005-01-29 17:57

Message: Logged In: YES user_id=12800 This is really a problem with your Python installation since nothing in Mailman directly imports xml.sax.saxutils. But you knew that because your fix installed whatever bits of Python Suse didn't deem important enough to include by default <wink>. ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1109325&group_id=103