[Bug 1885172] [NEW] Administrator email not delivered
Public bug reported: We are using GNU Mailman version 2.1.18-1. This morning one of our administrators posted to our listserve as normal, but it was not received. In the archives, it is showing as delivered. We have not had any issues like this before. Suggestions on how to ensure that our emails are being posted? ** Affects: mailman Importance: Undecided Status: New -- You received this bug notification because you are a member of Mailman Coders, which is subscribed to GNU Mailman. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions
** Changed in: mailman Status: New => Incomplete -- You received this bug notification because you are a member of Mailman Coders, which is subscribed to GNU Mailman. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions
So the posted message is in the archive, but was not received by whom? By no list members on only by some? You need to check Mailman's logs and queues and possibly the MTA logs. Possibilities include the message is still in the out queue indicating an issue with OutgoingRunner or the message is in the shunt queue in which case there will be an exception and traceback logged in Mailman's error log. See sections 6.2, 7, 8 and 9 at https://wiki.list.org/x/4030723 for more information. -- You received this bug notification because you are a member of Mailman Coders, which is subscribed to GNU Mailman. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions
Hi Mark, Thank you for your email. It looks like it was sent but it went into everyone's spam/junk folder. It was very odd as her email address has not had issues posting before. I will go through and check her email settings, to be sure. Best Regards, Cristina Hanson Program Associate American Association of Cosmetology Schools cristina@beautyschools.org 480-281-0431 ext. 1000 -----Original Message----- From: bounces@canonical.com <bounces@canonical.com> On Behalf Of Mark Sapiro Sent: Thursday, June 25, 2020 12:36 PM To: Cristina Hanson <Cristina@beautyschools.org> Subject: [Bug 1885172] Re: Administrator email not delivered So the posted message is in the archive, but was not received by whom? By no list members on only by some? You need to check Mailman's logs and queues and possibly the MTA logs. Possibilities include the message is still in the out queue indicating an issue with OutgoingRunner or the message is in the shunt queue in which case there will be an exception and traceback logged in Mailman's error log. See sections 6.2, 7, 8 and 9 at https://wiki.list.org/x/4030723 for more information. -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered Status in GNU Mailman: Incomplete Bug description: We are using GNU Mailman version 2.1.18-1. This morning one of our administrators posted to our listserve as normal, but it was not received. In the archives, it is showing as delivered. We have not had any issues like this before. Suggestions on how to ensure that our emails are being posted? To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions -- You received this bug notification because you are a member of Mailman Coders, which is subscribed to GNU Mailman. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions
** Changed in: mailman Status: Incomplete => Invalid -- You received this bug notification because you are a member of Mailman Coders, which is subscribed to GNU Mailman. https://bugs.launchpad.net/bugs/1885172 Title: Administrator email not delivered To manage notifications about this bug go to: https://bugs.launchpad.net/mailman/+bug/1885172/+subscriptions
participants (2)
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Cristina Hanson -
Mark Sapiro