On Fri, Jan 04, 2002 at 05:57:39PM -0800, Dan Wilder wrote:
For example, apparently there's a California Linux user group, one of whose subscribers (I've no way of telling who) has SpamCop installed. When a post goes out to that user group mentioning one of our websites, our upstream providers get anonymous complaints about "spamvertised website". They then waste their time relaying these to me, and I waste my time explaining, for the nth time.
I receive abuse@sourceforge.net, so I'm very familiar with those too :-(
Basically, the person at fault is the user who is reporting the spams and who includes the URL of your list archive in the spam as a spamvertised website.
What I do is reply back to the user telling them to learn how to use the damn tool and stop wasting postmasters' time, and Cc appeals@spamcop.net so that they can take action against the user. In your case, I'm pretty sure they'd ban the user from spamcop, I've found the spamcop folks very nice and helpful.
If you use mailman or some MLM that always includes your URL at the bottom, and you get many bogus reports, you can also ask the spamcop guys to add a regex to exclude your URL so that users don't get the option of reporting this as a spam website.
Marc
PS: Spamcop was always nice and helpful, even before they were hosted on sourceforge.net.
Microsoft is to operating systems & security .... .... what McDonalds is to gourmet cooking
Home page: http://marc.merlins.org/ | Finger marc_f@merlins.org for PGP key