At 9:36 AM -0700 2004/05/05, Bill Moseley wrote:
I run a few lists where we have trollers and trouble makers. Unsubscribing or moderating them doesn't help because they re-subscribe with a new email address. Moderation of subscriptions and posts is not practical on some lists.
Even if you required approval for the subscriptions, they'd still find a way to get through. You have to moderate each and every post, at least for those subscribers who are causing problems.
These people just post to get a reaction out of other list members. The best solution is to have people ignore them, but that's hard on a list that is constantly changing. So, this mode would allow a way for the list owner to enforce people to ignore the posts.
They would notice that they're not getting a reaction and re-subscribe under another name. You can't stop them.
I realize that it's not a perfect solution -- these people can still re-subscribe with a new email address, but for many they may not realize that they are the only one seeing their own messages.
Sooner or later, they will. I don't think that this is something that you can solve. If you can't moderate the list, or at least moderate the problem users (and maybe moderate all new subscribers by default), and you can't get these people to behave, you're screwed.
-- Brad Knowles, <brad.knowles@skynet.be>
"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -Benjamin Franklin, Historical Review of Pennsylvania.
SAGE member since 1995. See <http://www.sage.org/> for more info.