On 7/18/01 8:36 AM, "Jay R. Ashworth" jra@baylink.com wrote:
I'm not sure which stupidity you're talking about. Are you concerned that people will launch the link from the email but then not push the "confirm" (or "cancel") button?
I personally wasn't concerned with that, but Chuq seems to be (unless I've misread him) and he as a *much* larger stable of experience on the topic.
In some cases, it's not as big an issue, but with my big server (the one that does the marketing stuff), there's a strong charter to make sure everyone get on the list (but nobody who doesn't want to be there). Very big pressure to remove any hoop that needs to be jumped through or bar that needs to be jumped over, unless it absolutely has to be there.
So understanding the needs of the non-geek, and making things as simple as possible, are big issues with me. It doesn't hurt that I have an 80 year old mom that loves her iMac, loves her e-mail, and is still fascinated AND intimidated by this stuff to keep me honest. She's not stupid -- she's just not a geek. And working with her causes me to ALWAYS try to understand how people like her see this stuff, because how she sees it is very different than how I see it.
If you don't have someone like that around to keep you honest, adopt one. Seriously.
-- Chuq Von Rospach, Internet Gnome http://www.chuqui.com [chuqui@plaidworks.com = me@chuqui.com = chuq@apple.com] Yes, yes, I've finally finished my home page. Lucky you.
95% of being a net.god is sounding persuasive and convincing people you know what you're talking about, even when you're making it up as you go along. (chuq von rospach, 1992)