Hi,
I'm getting an intermittent error with our (very non-standard) Mailman installation. Things are working fine in our (also non-standard) production installation, but not in development - so possibly I've broken something with my most recent enhancements, or possibly the installation is different.
The error is: Permission denied: '/usr/local/mailman/lists/accounting/config.pck'
The file mentioned: -rw-rw---- 1 root mailman 3678 Aug 16 09:00 /usr/local/mailman/lists/accounting/config.pck
All config.pck files seem to have the same ownership on production as these, but the error is not occurring there.
Here are the Apache processes on development, which also look the same as on production:
cboulter@serpens:~$ ps -ef|grep apache root 4824 1 0 Aug 06 ? 0:00 /usr/local/apache/bin/httpd nobody 23519 4824 0 Aug 12 ? 0:00 /usr/local/apache/bin/httpd nobody 4827 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 4825 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 4826 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 4828 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 4829 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 4831 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 5066 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 22039 4824 0 Aug 06 ? 0:01 /usr/local/apache/bin/httpd nobody 20334 4824 0 Aug 09 ? 0:01 /usr/local/apache/bin/httpd
Is the problem caused by apache running as 'nobody', so that the Mailman CGI scripts don't have permission to read config.pck? Why doesn't this happen on production, where things seem to be the same?
Finally, the full text of the error (line numbers won't match any standard distribution). I'd be very grateful for any help.
Many thanks, Chris
<head><title>Bug in Mailman version 2.1.2</title></head> <body bgcolor=#ffffff><h2>Bug in Mailman version 2.1.2</h2> <p><h3>We're sorry, we hit a bug!</h3>
<p>If you would like to help us identify the problem, please email a copy of this page to the webmaster for this site with a description of what happened. Thanks!
<h4>Traceback:</h4><p><pre> Traceback (most recent call last): File "/usr/local/mailman/scripts/driver", line 87, in run_main main() File "/usr/local/mailman/Mailman/Cgi/manage-subs.py", line 153, in main lists_of_memb = lists_of_member(domain, safeuser) File "/usr/local/mailman/Mailman/Cgi/manage-subs.py", line 598, in lists_of_member glist = MailList.MailList(listname, lock=0) File "/usr/local/mailman/Mailman/MailList.py", line 124, in __init__ self.Load() File "/usr/local/mailman/Mailman/MailList.py", line 583, in Load dict, e = self.__load(file) File "/usr/local/mailman/Mailman/MailList.py", line 549, in __load fp = open(dbfile) IOError: [Errno 13] Permission denied: '/usr/local/mailman/lists/accounting/config.pck'
</pre></body>
<p><hr><h4>Python information:</h4>
<p><table> <tr><th>Variable</th><th>Value</th></tr>
<tr><td><tt>sys.version</tt></td><td> 2.2.2 (#1, Feb 17 2003, 05:38:40) [GCC 3.2.2] </td></tr> <tr><td><tt>sys.executable</tt></td><td> /usr/local/bin/python </td></tr> <tr><td><tt>sys.prefix</tt></td><td> /usr/local </td></tr> <tr><td><tt>sys.exec_prefix</tt></td><td> /usr/local </td></tr> <tr><td><tt>sys.path</tt></td><td> /usr/local </td></tr> <tr><td><tt>sys.platform</tt></td><td> sunos5 </td></tr> </table> <p><hr><h4>Environment variables:</h4>
<p><table> <tr><th>Variable</th><th>Value</th></tr>
<tr><td><tt> HTTP_COOKIE </tt></td><td> NSES40Session=0%253A41208c56%253A12fc1ce838a494bb; LBS_Logout=logged_in; JSESSIONID=serpens.london.edu-1ec%253A41208c5d%253Ad3fa18da5385374; JSESSIONID=serpens.london.edu-2a%253A41208c67%253Ad243264513d677c5 </td></tr> <tr><td><tt> SERVER_SOFTWARE </tt></td><td> Apache/1.3.27 (Unix) </td></tr> <tr><td><tt> PYTHONPATH </tt></td><td> /usr/local/mailman </td></tr> <tr><td><tt> SCRIPT_FILENAME </tt></td><td> /usr/local/mailman/cgi-bin/manage-subs </td></tr> <tr><td><tt> SERVER_ADMIN </tt></td><td> [no address given] </td></tr> <tr><td><tt> SCRIPT_NAME </tt></td><td> /mailman/manage-subs </td></tr> <tr><td><tt> SERVER_SIGNATURE </tt></td><td> <ADDRESS>Apache/1.3.27 Server at serpens.london.edu Port 80</ADDRESS> </td></tr> <tr><td><tt> REQUEST_METHOD </tt></td><td> GET </td></tr> <tr><td><tt> HTTP_HOST </tt></td><td> serpens.london.edu </td></tr> <tr><td><tt> PATH_INFO </tt></td><td> /serpens.london.edu/xxx@london.edu </td></tr> <tr><td><tt> SERVER_PROTOCOL </tt></td><td> HTTP/1.0 </td></tr> <tr><td><tt> QUERY_STRING </tt></td><td> </td></tr> <tr><td><tt> TZ </tt></td><td> GB </td></tr> <tr><td><tt> REQUEST_URI </tt></td><td> /mailman/manage-subs/serpens.london.edu/xxx@london.edu </td></tr> <tr><td><tt> HTTP_ACCEPT </tt></td><td> image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-powerpoint, application/vnd.ms-excel, application/msword, application/x-shockwave-flash, */* </td></tr> <tr><td><tt> PATH_TRANSLATED </tt></td><td> /usr/local/apache/htdocs/serpens.london.edu/xxx@london.edu </td></tr> <tr><td><tt> HTTP_USER_AGENT </tt></td><td> Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) </td></tr> <tr><td><tt> HTTP_CONNECTION </tt></td><td> Keep-Alive </td></tr> <tr><td><tt> SERVER_NAME </tt></td><td> serpens.london.edu </td></tr> <tr><td><tt> REMOTE_ADDR </tt></td><td> 163.119.71.11 </td></tr> <tr><td><tt> REMOTE_PORT </tt></td><td> 45213 </td></tr> <tr><td><tt> HTTP_ACCEPT_LANGUAGE </tt></td><td> en-gb </td></tr> <tr><td><tt> SERVER_ADDR </tt></td><td> 163.119.71.11 </td></tr> <tr><td><tt> SERVER_PORT </tt></td><td> 80 </td></tr> <tr><td><tt> GATEWAY_INTERFACE </tt></td><td> CGI/1.1 </td></tr> <tr><td><tt> HTTP_ACCEPT_ENCODING </tt></td><td> gzip, deflate </td></tr> <tr><td><tt> UNIQUE_ID </tt></td><td> QSCMaqN3RwsAABLcFtQ </td></tr> <tr><td><tt> DOCUMENT_ROOT </tt></td><td> /usr/local/apache/htdocs </td></tr> </table>