TMDA in front of mailman-users with no check against thesubscriber list
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Another possible use for TMDA:
The rate of FAQ questions on mailman-users is high, damn near the majority of the posts. How about setting up TMDA in front of mailman-users with a confirm request text that explicitly asks, HAVE YOU CHECKED THE FAQ AT <URL>?
Repeat posters wouldn't be affected. Then again repeat posters usually don't ask FAQs.
--
J C Lawrence
---------(*) Satan, oscillate my metallic sonatas.
claw@kanga.nu He lived as a devil, eh?
http://www.kanga.nu/~claw/ Evil is a name of a foeman, as I live.
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@ J C Lawrence <claw@kanga.nu> :
No! Be very very friendly to anyone coming to you. You can bite afterwards, but only if they have harrassed you.
I'm copying here the comments I just sent you after testing TMDA-Mailman on your system (thanks!) - hope you don'"t mind my copying part of your answer.
Yes. By very definition this message is for newcomers: be very friendly, very clear about your intents, and very very clear about what they should do.
Let's try:
""" You have just sent a message to <address> - it has been temporariliy blocked.
Please answer to this email to allow your posting to get
through to the list (or list moderators).
Thank you.
* * *
Short explanation : in order to fight SPAM (unsollicited mail), we
(kanga.nu) have decided that the first time someone posts a message
to the mailing-list system, we would write back in order to confirm
that it's a real person, not a spammer. Once you have replied to
this email, your address will be known to us; you'll never have to
repeat this procedure.
A longer explanation can be found on our website at http://wwwwwwww
with links describing : what is spam, how to fight it, and so on.
If you wish to contact a human about this system, please write to <xxx>
(This message has been sent by a computer without human intervention.)
"""
Having gone through all of the process, I've received 3 messages from the system :
- please reply
- confirmed : you have replied
- your message awaitrs moderator approval
I think step 2) is unnecessary in a mailing-list context.
-- Fil
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On 7/31/02 2:10 PM, "Fil" <fil@rezo.net> wrote:
Even simpler.
This is a classic example of open-source-helper-burnout. Yes, the same questions show up over and ove.r yes, they're in the FAQ.
When you start getting frustrated at this, remember that you are not the only person on the list willing and able to answer questions. So don't yell at the poor person asking the question. Shut up and stop worrying about it. Someone else will pick up the ball and take a shift in helping the newbies get what they need. Think of it as tag-team tech support. Answer what you feel like naswering, don't answer what bothers you, and others will do the same. And funny enough, if you do, it all works out and nobody gets yelled at. Even better, you never get so stressed out you say the hell with it forever.
Me, I used to think *I* had to answer stuff. I found out (the hard way) that if I didn't, magically the world didn't fall apart. In reality, it wasn't ME that was the key there, but US. Except, of course, to my ego...
Once I realized that, I found stuff got a lot less stressful, and enjoyable. And stuff still happened. Magic.
-- Chuq Von Rospach, Architech chuqui@plaidworks.com -- http://www.chuqui.com/
Someday, we'll look back on this, laugh nervously and change the subject.
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@ J C Lawrence <claw@kanga.nu> :
No! Be very very friendly to anyone coming to you. You can bite afterwards, but only if they have harrassed you.
I'm copying here the comments I just sent you after testing TMDA-Mailman on your system (thanks!) - hope you don'"t mind my copying part of your answer.
Yes. By very definition this message is for newcomers: be very friendly, very clear about your intents, and very very clear about what they should do.
Let's try:
""" You have just sent a message to <address> - it has been temporariliy blocked.
Please answer to this email to allow your posting to get
through to the list (or list moderators).
Thank you.
* * *
Short explanation : in order to fight SPAM (unsollicited mail), we
(kanga.nu) have decided that the first time someone posts a message
to the mailing-list system, we would write back in order to confirm
that it's a real person, not a spammer. Once you have replied to
this email, your address will be known to us; you'll never have to
repeat this procedure.
A longer explanation can be found on our website at http://wwwwwwww
with links describing : what is spam, how to fight it, and so on.
If you wish to contact a human about this system, please write to <xxx>
(This message has been sent by a computer without human intervention.)
"""
Having gone through all of the process, I've received 3 messages from the system :
- please reply
- confirmed : you have replied
- your message awaitrs moderator approval
I think step 2) is unnecessary in a mailing-list context.
-- Fil
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On 7/31/02 2:10 PM, "Fil" <fil@rezo.net> wrote:
Even simpler.
This is a classic example of open-source-helper-burnout. Yes, the same questions show up over and ove.r yes, they're in the FAQ.
When you start getting frustrated at this, remember that you are not the only person on the list willing and able to answer questions. So don't yell at the poor person asking the question. Shut up and stop worrying about it. Someone else will pick up the ball and take a shift in helping the newbies get what they need. Think of it as tag-team tech support. Answer what you feel like naswering, don't answer what bothers you, and others will do the same. And funny enough, if you do, it all works out and nobody gets yelled at. Even better, you never get so stressed out you say the hell with it forever.
Me, I used to think *I* had to answer stuff. I found out (the hard way) that if I didn't, magically the world didn't fall apart. In reality, it wasn't ME that was the key there, but US. Except, of course, to my ego...
Once I realized that, I found stuff got a lot less stressful, and enjoyable. And stuff still happened. Magic.
-- Chuq Von Rospach, Architech chuqui@plaidworks.com -- http://www.chuqui.com/
Someday, we'll look back on this, laugh nervously and change the subject.
participants (3)
-
Chuq Von Rospach
-
Fil
-
J C Lawrence