Auto-response Enhancement Request
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I have a request for an enhancement to auto-response processing. I use a mailman list for support request submission for our technical services team. The public can post requests to the list, while our tech services team makes up the list membership. I want non-members who post to receive an auto-response stating their message has been received and the request is in the queue. Blah, blah, blah. However, I want to be able to spare our tech services folks from the auto-responses when they post replies to the list, which we do for archival purposes. This seems like a feature that would be useful to others as well.
Would it be possible to add an option to exclude list members from auto-responses? I would think a good place for the config setting (in the web interface) would be on the /mailman/admin/listname/autoreply page, just under the auto-response text entry. Proposed verbiage: "Should Mailman exclude posts from list members from auto-response processing?"
I'm not a Python programmer, but I have implemented a quick hack for this the ~mailman/Mailman/Handlers/Replybot.py. My hack, though, indiscriminately imposes this behavior on all lists hosted on the server, without consulting any list configuration options, which is obviously not the *best* way to accomplish it for most sites. I'm more than happy to share the code changes with anyone interested, though I don't intend to submit it as a patch.
participants (1)
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Doug Selph