Listmembers:

The moderator of one of the lists running on my server reported that she is unable to process a number of messages that are pending as being sent from a non-subscriber address to a subscribers-only list. Meanwhile there are five of these messages in their queue and they are getting annoyed at the daily reminders about these as they are unable to get rid of them.

The thing that these messages have in common is that they all originated from French servers.

Other messages of the same kind can be processed fine; it's just these that they cannot get rid of. If they select to do anything with these messages and submit the form, they receive the error included below.

Is this a bug that should be fixed in the code? Is there a setting that I can change to fix this? Or is there a way for me as site admin to remove these messages from the system manually?

Thank you for your time and effort.

Bug in Mailman version 2.1.4

We're sorry, we hit a bug! If you would like to help us identify the problem, please email a copy of this page to the webmaster for this site with a description of what happened. Thanks!

Traceback:

Traceback (most recent call last): File "/var/mailman/nlbdsmorg/scripts/driver", line 87, in run_main main() File "/var/mailman/nlbdsmorg/Mailman/Cgi/admindb.py", line 163, in main process_form(mlist, doc, cgidata) File "/var/mailman/nlbdsmorg/Mailman/Cgi/admindb.py", line 694, in process_form forward, forwardaddr) File "/var/mailman/nlbdsmorg/Mailman/ListAdmin.py", line 184, in HandleRequest forward, addr) File "/var/mailman/nlbdsmorg/Mailman/ListAdmin.py", line 373, in __handlepost syslog('vette', note) File "/var/mailman/nlbdsmorg/Mailman/Logging/Syslog.py", line 40, in write self.write_ex(kind, msg, args, kws) File "/var/mailman/nlbdsmorg/Mailman/Logging/Syslog.py", line 58, in write_ex logf.write(msg + '\n') File "/var/mailman/nlbdsmorg/Mailman/Logging/StampedLogger.py", line 73, in write Logger.write(self, "%s %s" % (prefix, msg)) File "/var/mailman/nlbdsmorg/Mailman/Logging/Logger.py", line 91, in write f.write(msg) UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 116: ordinal not in range(128)

Python information: Variable Value sys.version 2.3.3 (#1, Jan 23 2004, 17:15:25) [GCC 2.95.3 20010315 (release)]
sys.executable /usr/bin/python
sys.prefix /usr
sys.exec_prefix /usr
sys.path /usr
sys.platform linux2

Environment variables: Variable Value HTTP________________ ~~~~~ ~~~~~~~
HTTP_COOKIE bvj-operators+admin=2802000000690d353940732800000035313635333439656563666564 306432636330623136376634653138666139366537323037626334
SERVER_SOFTWARE Apache/1.3.27 (Unix) PHP/4.3.2 mod_ssl/2.8.14 OpenSSL/0.9.7b
SCRIPT_NAME /mailman/admindb
SERVER_SIGNATURE Apache/1.3.27 Server at nl-bdsm.org Port 80 REQUEST_METHOD POST
PATH_INFO /bvj-operators
SERVER_PROTOCOL HTTP/1.1
QUERY_STRING
CONTENT_LENGTH 891
HTTP_USER_AGENT Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)
HTTP_CONNECTION Keep-Alive
SERVER_NAME nl-bdsm.org
REMOTE_ADDR 80.126.99.148
PATH_TRANSLATED /var/www/prod/nl-bdsm.org/bvj-operators
SERVER_PORT 80
SERVER_ADDR 212.238.194.176
DOCUMENT_ROOT /var/www/prod/nl-bdsm.org
PYTHONPATH /var/mailman/nlbdsmorg
SCRIPT_FILENAME /var/mailman/nlbdsmorg/cgi-bin/admindb
SERVER_ADMIN webmaster@nl-bdsm.org
HTTP_HOST nl-bdsm.org
HTTP_CACHE_CONTROL no-cache
REQUEST_URI /mailman/admindb/bvj-operators
HTTP_ACCEPT image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
HTTP________ ~~~~:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
GATEWAY_INTERFACE CGI/1.1
REMOTE_PORT 1245
HTTP_ACCEPT_LANGUAGE nl
CONTENT_TYPE application/x-www-form-urlencoded

-- Greetings, Maurice