Top posting my reply, hope this is OK. Oddly, my host included a Terminal window! I have never seen that before. Attached are screen shots of some ls -l results.
Mark are these normal for a mailman installation?
I think my host does not want to support Mailman. Maybe new accounts aren't getting it in cPanel but the program is still on my server to support legacy accounts that are still using it.
And yes, I replied to Brian, with screen shots.
Thanks!
Tim
On Friday, January 31, 2020, 07:29:24 PM EST, Mark Sapiro <mark(a)msapiro.net> wrote:
On 1/31/20 2:51 PM, Tim H wrote:
> On Friday, January 31, 2020, 12:43:39 PM EST, Mark Sapiro
> <mark(a)msapiro.net> wrote:
>
> On 1/30/20 9:03 PM, Tim H via Mailman-Users wrote:
> > I just moved a cluster of domains to TMDHosting.com
> > I had two Mailman mailing lists on the old service. I made a gziped
> tarball of the entire account using the usual tool. Staff at TMD brought
> it over and in minutes all my files were in place.
> > But. They do not have Mailman in cPanel.
>
>
> As far as I know, every cPanel installation has Mailman 2.1.
>
> The issue may be that they just dropped your files into somewhere in
> /usr/local/cpanel/3rdparty/mailman. You can't just do that. cPanel's
> Mailman is different enough that the config.pck files aren't directly
> compatible and the file names and or locations maybe different to.
>
> See <https://wiki.list.org/x/4030641>.
>
> I searched my entire file set for "mailman" and came up empty.
/usr/local/cpanel/3rdparty/mailman is in the server's file system, but
it is not somethin that users on a shared cPanel host have access to.
> I thought all cPanel installations came with Mailman. Maybe something
> happened and it isn't the case since some later version.
I doubt it, although I suppose it's possible that the host disabled it.
But then, the fact that cPanel thinks your list address exist seems to
say your list is at least partially there.
This is an issue that your hosting provider needs to resolve, but if
they are like a lot of cPanel hosts, Mailman is only there because it
comes with cPanel and they aren't interested in supporting it.
Brian is an exception. See his post at
<https://mail.python.org/pipermail/mailman-users/2020-January/084961.html>
and follow up with him.
--
Mark Sapiro <mark(a)msapiro.net> The highway is for gamblers,
San Francisco Bay Area, California better use your sense - B. Dylan
I just now realized my replies were not going to the list. My bad!
----- Forwarded Message ----- From: Tim H <timhfl(a)yahoo.com>To: Mark Sapiro <mark(a)msapiro.net>Sent: Friday, January 31, 2020, 05:51:03 PM ESTSubject: Re: [Mailman-Users] Mailman on TMDHosting.com
On Friday, January 31, 2020, 12:43:39 PM EST, Mark Sapiro <mark(a)msapiro.net> wrote:
On 1/30/20 9:03 PM, Tim H via Mailman-Users wrote:
> I just moved a cluster of domains to TMDHosting.com
> I had two Mailman mailing lists on the old service. I made a gziped tarball of the entire account using the usual tool. Staff at TMD brought it over and in minutes all my files were in place.
> But. They do not have Mailman in cPanel.
As far as I know, every cPanel installation has Mailman 2.1.
The issue may be that they just dropped your files into somewhere in
/usr/local/cpanel/3rdparty/mailman. You can't just do that. cPanel's
Mailman is different enough that the config.pck files aren't directly
compatible and the file names and or locations maybe different to.
See <https://wiki.list.org/x/4030641>.
I searched my entire file set for "mailman" and came up empty. I don't have a path that looks like /usr/loca/cpanelI have /home/(myaccountID), with public_html, public_ftp, and the usual folders. I have Hidden Files turned on. I can see a number of folder with dot as the first character in the name (.cpanel, .qidb, .spamassassin, etc.)
I thought all cPanel installations came with Mailman. Maybe something happened and it isn't the case since some later version.
I have paper_lantern on cPanel Version 84.0 (build 21)
The service I came from had cPanel Version 70.0 (build 69)
I will go look around on the cPanel docs site and see what I can see.
Thanks,
Tim
On Friday, January 31, 2020, 01:45:36 PM EST, Brian Carpenter <brian_carpenter(a)emwd.com> wrote:
On 1/31/20 12:03 AM, Tim H via Mailman-Users wrote:
> I just moved a cluster of domains to TMDHosting.com
> I had two Mailman mailing lists on the old service. I made a gziped tarball of the entire account using the usual tool. Staff at TMD brought it over and in minutes all my files were in place.
> But. They do not have Mailman in cPanel. They do not have Mailman available in Softalicious. This is a shared hosting type of account. I don't have root access to the server.
> Their suggestion was to create an email address the same as the mailing list address, then use that to set up BCC to a group of contacts in Roundcube.
> So I tried to create mymailinglist(a)mydomain.com
> I could not create the address. Instead I got an error message saying a mailing list with that address already exists.
> But the address does not show up in the list of email addresses in cPanel, so, I cannot delete it.
> I didn't think about the Mailman mailing lists when I set up to do the transfer. I took the time to save the member lists and some of the archives, but I should have gone ahead and deleted the lists. I did not suspect that the new service would not have Mailman. Every web service provider I've been with in years and years has had Mailman.
> So - what now? Anyone on TMDHosting? Have you been where I just landed?
> Thanks.
> Tim
> ------------------------------------------------------
Hi Tim,
Screenshots of what you are seeing would be helpful. Are you sure
Mailman is not accessible via cPanel? They are under Mailing Lists in
the Email section of cPanel. Mailing lists and email accounts are
treated as separate services on a cPanel server. Also Mailman is not
available via Softaculous.
--
Please let me know if you need further assistance.
Thank you for your business. We appreciate our clients.
Brian Carpenter
EMWD.com
--
I am sure that Mailman is not accessible via cPanel. Screen shot attached.
Thank you for confirming that Mailman is not available via Softalicious. That helps.
I opened a support ticket with TMD. The 2 email addresses that were the SendTo addresses for the old Mailman lists were brought over in the transfer. They were invisible to me. A senior tech deleted them, and created normal email addresses in their place. They recommend I use Roundcube and Contact Groups instead. That's not a mailing list. If there were a function in Roundcube for "on receipt of new message, send to the Group Contact List", I'd be fine. Minimal but it would work.
- Tim
