On 10/22/18 4:20 AM, Bernie Cosell wrote:
What's the definitive way to describe to him the [crontab?] mechanism that generates the overnight "pending moder requests" message that mailman generates. He doesn't even understand that with the messages I forwarded to him for comparison were generated by mailman -- he just mentioned that each of the two pending requests was a real user-sent message [of course true] but doesn't see the forest [that that was mailman notification] for the trees [the two message currently pending]. ugh
Trying to get this resolved is probably futile. Particularly if the host is running cPanel. cPanel includes Mailman in their distribution and while some cPanel hosts are very good at supporting Mailman, others only offer Mailman because it comes with cPanel and know nothing about Mailman and don't want to learn.
That said, you could try to explain to him that in addition to forwarding posts to list members, Mailman generates several different kinds of notices on its own. In particular, the "nn moderator requests waiting" message is generated by Mailman's cron/checkdbs job which is intended to be run by cron once daily, however in your case, it appears that this job is being run twice, either by two separate crontabs or two entries in one crontab.
Good luck.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan