Heal Secretary wrote:
The direct message from my user, Jonathan, is copied below. Can anyone see why Jonathan's mailings would be sent to the list with a blank body?
<snip> >From: "Jonathan" <Jonathan's email address> >To: email@example.com >Bcc: >Subject: Re: Blank replies >Date: Sat, 06 May 2006 20:35:58 +0000 >Mime-Version: 1.0 >Content-Type: text/html; format=flowed <snip>
The message is a single HTML part.
What are the Content Filtering settings for your list?
I am guessing that you accept text/html and that convert_html_to_plaintext is Yes. If this is the case, I further suspect that there is some problem with html to plaintext conversion in your Mailman installation.
If this is the case, since this is a hosted cPanel installation, you don't have access to the things you need to diagnose this further.
You could try turning off convert_html_to_plaintext if it is on and then I think the body would go through, but as HTML, not plain text.