On 12/17/2019 9:45 AM, Ethan Rudnitsky wrote:
So there are actually 2 issues causing bounces here... the first is the mailbox being offline at times, and the second is that it is getting messages bounced because of message size being over the limit.
Sounds like the -server- (aka 'MTA') is offline, and those messages should be retried; if they're not being retried, something is generally wrong and resetting the bounce counts is only masking that problem.
A few of these same accounts have strict 50KB message limits because they get their connectivity via Iridium modems, so when someone sends a message greater than 50KB it is bouncing.
Another option is to create a size-limited list and add that to the main list. Or just add a size limit to the existing list.... unless you're sending pictures or large files, most things can be said in under 50kb :) (and IMHO there are better ways of distributing larger files than email).
Later,
z!