Hi,
Update: Sometime in the night, my IP was silently removed from Microsoft's block list. I've never had that happen, but all's well that ends well, at least for now.
Jayson
On 3/11/2024 10:18 PM, Mark Sapiro wrote:
On 3/11/24 6:28 PM, Jayson Smith wrote:
Hi,
So it's happened again and I have no idea why, though I suspect some of my IP neighbors may have been put on Microsoft's naughty list as my subnet with Linode was recently listed on Uceprotect level 2. Anyway, I go to send an Email to an Outlook user, and get the typical thing, Unfortunately, messages from XXX.XXX.XXX.XXX weren't sent. Fill out the support request, expect to get conditionally mitigated in a few hours…nope. Instead, I get this:
UCEPROTECTL2 and even more egergious, UCEPROTECTL3 are IMO scam/extortion lists. They list entire netblocks and then offer to whitelist your specific IP **temporarily** for a fee. Unfortunately some ESPs do use them.
Hi ,
Thanks for your patience, we are currently experiencing technical difficulties and our engineers are working to resolve the issue at the earliest.
Dealing with Microsoft support about issues like this is a pain. My experience is it's difficult to tell whether their chatty, friendly responses are actually written by a human or a robot and you have to keep repeating stuff as they ask for things which were provided earlier in the thread, but if you are patient and persistent, you eventually get the result you want.