Hi, I'm setting up Mailman using the package (2.1.11) supplied with OpenSuSE 11.1, using Apache as the web server (and exim as MTA, but I don't think that's relevant). I have a group of volunteers testing various things. On the e-mail side, everything is fine - they can subscribe or unsubscribe by e-mail, and send and receive messages. I, as administrator, can use the web interface without problem. However, when somebody tries to subscribe on the web, when they click "Subscribe" they get the "We're sorry, we hit a bug!" screen. I have looked at the error log, but I don't really understand it. I've changed nothing in the configs except enter my hosts etc. Here is the relevant entry from the log; I have substituted "mydomain" for my true domain name: Aug 21 15:56:17 2009 admin(12480): @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ admin(12480): [----- Mailman Version: 2.1.11 -----] admin(12480): [----- Traceback ------] admin(12480): Traceback (most recent call last): admin(12480): File "/usr/lib/mailman/scripts/driver", line 101, in run_main admin(12480): main() admin(12480): File "/usr/lib/mailman/Mailman/Cgi/subscribe.py", line 96, in main admin(12480): process_form(mlist, doc, cgidata, language) admin(12480): File "/usr/lib/mailman/Mailman/Cgi/subscribe.py", line 176, in process_form admin(12480): mlist.AddMember(userdesc, remote) admin(12480): File "/usr/lib/mailman/Mailman/MailList.py", line 916, in AddMember admin(12480): raise Errors.MMSubscribeNeedsConfirmation admin(12480): TypeError: exceptions must be classes or instances, not str admin(12480): [----- Python Information -----] admin(12480): sys.version = 2.6 (r26:66714, Feb 3 2009, 20:52:03) [GCC 4.3.2 [gcc-4_3-branch revision 141291]] admin(12480): sys.executable = /usr/bin/python admin(12480): sys.prefix = /usr admin(12480): sys.exec_prefix = /usr admin(12480): sys.path = /usr admin(12480): sys.platform = linux2 admin(12480): [----- Environment Variables -----] admin(12480): HTTP_COOKIE: testlist+admin=280200000069b66f8e4a732800000038623062656464353335353830383562313766643866633239343434666562373830363631353937 admin(12480): SERVER_SOFTWARE: Apache/2.2.10 (Linux/SUSE) admin(12480): SCRIPT_NAME: /mailman/subscribe admin(12480): SERVER_SIGNATURE: <address>Apache/2.2.10 (Linux/SUSE) Server at mydomain.com Port 80</address> admin(12480): admin(12480): REQUEST_METHOD: POST admin(12480): HTTP_KEEP_ALIVE: 300 admin(12480): SERVER_PROTOCOL: HTTP/1.1 admin(12480): QUERY_STRING: admin(12480): CONTENT_LENGTH: 105 admin(12480): HTTP_ACCEPT_CHARSET: ISO-8859-1,utf-8;q=0.7,*;q=0.7 admin(12480): HTTP_USER_AGENT: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 admin(12480): HTTP_CONNECTION: keep-alive admin(12480): HTTP_REFERER: http://mydomain.com/mailman/listinfo/testlist/ admin(12480): SERVER_NAME: mydomain.com admin(12480): REMOTE_ADDR: 80.35.22.107 admin(12480): PATH_TRANSLATED: /srv/www/htdocs/testlist admin(12480): SERVER_PORT: 80 admin(12480): SERVER_ADDR: 172.26.0.14 admin(12480): DOCUMENT_ROOT: /srv/www/htdocs admin(12480): PYTHONPATH: /usr/lib/mailman admin(12480): SCRIPT_FILENAME: /usr/lib/mailman/cgi-bin/subscribe admin(12480): SERVER_ADMIN: groups@billnot.com admin(12480): HTTP_HOST: mydomain.com admin(12480): REQUEST_URI: /mailman/subscribe/testlist admin(12480): HTTP_ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 admin(12480): GATEWAY_INTERFACE: CGI/1.1 admin(12480): REMOTE_PORT: 50440 admin(12480): HTTP_ACCEPT_LANGUAGE: en-gb,en;q=0.5 admin(12480): CONTENT_TYPE: application/x-www-form-urlencoded admin(12480): HTTP_ACCEPT_ENCODING: gzip,deflate admin(12480): PATH_INFO: /testlist -- 'Tis far better to have snipped too much than to never have snipped at all. -- (author unknown) Bill Hayles groups@billnot.com