Some services provide a feedback link that you can send a copy of a message to, and those that do generally will white list you get around the problem.
Others don't have such a feedback link, and for those I tell the subscribers to try to whitelist the list by adding the related addresses to their address book (the list address, -request and -bounces adderesses), which sometimes works, and if that doesn't for THEM to complain to the provider about the email problem (if they don't list a feedback address, then my complaints never seem to matter). I also suggest they can change off digest, but few want to do that.
I will never just convert a subscriber from digest to regular, as that will just upset them.
On 8/8/18 1:29 AM, Peter Shute wrote:
Have you been able to do anything about it? If we can't get their server to believe it's not spam, we're going to have to take all these people off digest, and some won't like it.
I don't know if getting these people to whitelist us would let these emails through, even if it was possible to steer all of them through the process.
On 8 August 2018 at 11:48, Richard Damon
mailto:Richard@damon-family.org> wrote: On 8/7/18 6:33 PM, Peter Shute wrote: > Recently we've had a lot of members from one particular domain ( > bigpond.com/bigpond.com.au <http://bigpond.com/bigpond.com.au>) marked bouncing, and it looks like it's only > digest members who are affected. I haven't checked yet if all digest > members from that domain are affected. We unticked their nomail box, but a > few days later they're marked bouncing again. > > I'm guessing that for some reason, that mail server thinks our digest > emails are spam. Any ideas what to do about this? > > Peter Shute I have seen bounce issues with a number of the larger email providers with digests on the list I run. I suspect that the format of the digest just looks strange to the scoring algorithms, and the embedded message Ids will look like there are a lot of email addresses in the message, which would be also unusual. -- Richard Damon ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org <mailto:Mailman-Users@python.org> https://mail.python.org/mailman/listinfo/mailman-users <https://mail.python.org/mailman/listinfo/mailman-users> Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ <http://www.mail-archive.com/mailman-users%40python.org/> Unsubscribe: https://mail.python.org/mailman/options/mailman-users/pshute%40nuw.org.au <https://mail.python.org/mailman/options/mailman-users/pshute%40nuw.org.au>
-- Richard Damon