On 04/03/2017 07:18 AM, Bryan Carbonnell wrote:
too big, and when they click the link to cancel the post, the link returns a page with a "Bad Confirmation String" error.
The latest was this morning. A user sent an email that was too big, and almost immediately click the link in the email they received and got the bad confirmation string.
I tried sending a large email to test and the confirmation string worked for me.
Looking in the vette log, I can see where the email was held, but I'm not sure where the confirmation string is coming from. This is the entry:
Apr 03 04:42:48 2017 (548) dba-OT post from USER@gmail.com held, message-id=<CAEkqQpXMAvPkOXK-3O1Y16CFF8cVVs-Ry850nYBpcy73U2nsxA@mail.gmail.com>: Message body is too big: 27563 bytes with a limit of 20 KB
The confirmation string from the email is: 93321f4b6ef46ce0148f5da147bda4c02a63f5c7
The confirmation string is the token in the pending database for the entry for this held message. There is a script at <https://www.msapiro.net/scripts/list_pending> (mirrored at <https://fog.ccsf.edu/~msapiro/scripts/list_pending>) that can be used to dump the pending database.
Any ideas what to look at next to try and figure out why this is happening?
This isn't the first time that users have reported that the confirmation strings didn't work.
One possibility is the user's MUA which is rendering the confirmation URL as 'clickable' is not linking to the correct URL.
E.g. a url like
http://example.net/mailman/confirm/list1/dc2cf48d519423a7ff9d96d138317fb4a57...
might get folded so when clicked, it actually goes to something like
http://example.net/mailman/confirm/list1/dc2cf48d519423a7ff9d96d138317f
One thing to check is when the user gets the
Bad confirmation string Invalid confirmation string: ...
response that the string is actually the exact 40 character string from the email. What happens if the user clicks "re-enter" in the "Otherwise, re-enter your confirmation string." line and enters the exact 40 character string from the email?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan