On Tue, 2012-06-19 at 15:05 -0400, David wrote:
Furthermore, without exception on our list, when an AOL user triggers a feedback report, they do so on all the emails from our list that are currently in their inbox. There is zero content-specific selectivity. I've never seen it (on our list). So we may get a dozen or more feedback reports within a minute, all triggered by the same user and without regard for the actual content of the messages.
I've seen this as well on a number of occasions. As I noted in my previous email, a lot of people, I might say _especially_ AOL users, are not highly computer literate, and many may indeed be computer-phobic. They don't have the patience or confidence to follow the directions provided to properly unsubscribe from a list, so they just find all the list posts that they can and report them as spam, hoping that AOL will help them unsubscribe.
-- Lindsay Haisley | "We have met the enemy and he is us." FMP Computer Services | 512-259-1190 | -- Pogo http://www.fmp.com |