AOL -- Automatically Sending List to Spam Folder
*It looks like AOL is now automatically adding our Clinicians Exchange list messages to the Spam Folder. * I don't know yet if this is happening for all AOL members.
When I created an AOL account today, it did this from moment one.
I just individually emailed all our AOL members from outside the list with directions on how to get into their Spam Folder. They need to click the checkbox to the left of messages that are not spam, then click on the "OK" icon above the message list and they will be moved to the inbox. Supposedly this will stop them from being spammed in the future.
I see no way to create a safe list or white list in AOL. The option also does not exist in their filters option. * *All AOL member email addresses remain in good standing in our Clinicians Exchange member database (they have not been deactivated). When I look at our bounce messages, AOL is sending us nothing to tell us they are spamming or discarding our list messages, so I have no feedback from them to know what setting changes would stop this from happening.
*Happily -- this seems a pretty easy fix (unspam our list email address once). Not happily, people still on AOL are not very technically-minded generally and lots of our members are in their 70s and 80s.** * Thanks, Michael moderators@clinicians-exchange.org
-- *Michael Reeder, LCPC * *Hygeia Counseling Services : Baltimore / Mt. Washington Village location* *410-871-TALK / michael(at)hygeiacounseling.com* *http://www.hygeiacounseling.com - main website. * **
Dima,
Well, no, I'm not sure... This would be something approaching ironic. The group started out on Yahoo Groups, was there for 19 years, then its Yahoo that starts filtering the same group name they allowed for two decades.
Wow.
-- Michael
*Michael Reeder, LCPC * *Hygeia Counseling Services : Baltimore / Mt. Washington Village location* *410-871-TALK / michael(at)hygeiacounseling.com*
On 10/19/2022 6:19 PM, dmitri maziuk wrote:
On 2022-10-19 3:44 PM, Michael Reeder -- Hygeia MS wrote:
*It looks like AOL is now automatically adding our Clinicians Exchange list messages to the Spam Folder.
Are you sure it's not filtering on "s-ex"?
Dima
On 10/20/2022 12:13 PM, Michael Reeder -- Hygeia MS wrote:
Dima,
Well, no, I'm not sure... This would be something approaching ironic. The group started out on Yahoo Groups, was there for 19 years, then its Yahoo that starts filtering the same group name they allowed for two decades.
Granted, it's not as bad as bayesexchsnge that one statistics professor at $work[-1] wanted -- for "Bayes exchange", -- but still, the chastity filters are artificially inteligent and machine-learned these days so...
Dima
You should be aware that AOL is Yahoo. So what is really happening is *Yahoo Mail* is doing this. Yahoo bought AOL, Verizon bought Yahoo, and then Verizon sold Yahoo to a holding company.
At Wed, 19 Oct 2022 16:44:14 -0400 Michael Reeder -- Hygeia MS michael@securemail.hygeiacounseling.com wrote:
*It looks like AOL is now automatically adding our Clinicians Exchange list messages to the Spam Folder. * I don't know yet if this is happening for all AOL members.
When I created an AOL account today, it did this from moment one.
I just individually emailed all our AOL members from outside the list with directions on how to get into their Spam Folder.  They need to click the checkbox to the left of messages that are not spam, then click on the "OK" icon above the message list and they will be moved to the inbox. Supposedly this will stop them from being spammed in the future.
I see no way to create a safe list or white list in AOL. The option also does not exist in their filters option. * *All AOL member email addresses remain in good standing in our Clinicians Exchange member database (they have not been deactivated). When I look at our bounce messages, AOL is sending us nothing to tell us they are spamming or discarding our list messages, so I have no feedback from them to know what setting changes would stop this from happening.
*Happily -- this seems a pretty easy fix (unspam our list email address once). Not happily, people still on AOL are not very technically-minded generally and lots of our members are in their 70s and 80s.** * Thanks, Michael moderators@clinicians-exchange.org
-- *Michael Reeder, LCPC * *Hygeia Counseling Services : Baltimore / Mt. Washington Village location* *410-871-TALK / michael(at)hygeiacounseling.com* *http://www.hygeiacounseling.com - main website. * **
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On 10/19/22 17:47, Carl Zwanzig wrote:
On 10/19/2022 5:26 PM, Robert Heller wrote:
You should be aware that AOL is Yahoo. So what is really happening is *Yahoo Mail* is doing this. Yahoo bought AOL, Verizon bought Yahoo, and then Verizon sold Yahoo to a holding company.
Did they merge the email systems? Yes, AOL's email is Yahoo.
-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On 10/19/22 13:44, Michael Reeder -- Hygeia MS wrote:
*All AOL member email addresses remain in good standing in our Clinicians Exchange member database (they have not been deactivated). When I look at our bounce messages, AOL is sending us nothing to tell us they are spamming or discarding our list messages, so I have no feedback from them to know what setting changes would stop this from happening.
They are not bouncing the messages, they are just filing them as spam. They will not tell you anything as to why as they consider this proprietary information that will help spammers.
I see from your posts in the thread at https://mail.python.org/archives/list/mailman-users@python.org/thread/W2D3IS... that you are DKIM signing your mail and have SPF. You should also ensure you have full circle DNS https://en.wikipedia.org/wiki/Forward-confirmed_reverse_DNS.
-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mark,
Highly appreciated! I'll work on figuring this out when I have a moment. They sure are not making this easy for volunteer administrators with full-time jobs.
Mark Wrote: I see from your posts in the thread at https://mail.python.org/archives/list/mailman-users@python.org/thread/W2D3IS... that you are DKIM signing your mail and have SPF. You should also ensure you have full circle DNS https://en.wikipedia.org/wiki/Forward-confirmed_reverse_DNS.
*Michael Reeder, LCPC * *Hygeia Counseling Services : Baltimore / Mt. Washington Village location* *410-871-TALK / michael(at)hygeiacounseling.com*
I Wrote: "Happily -- this seems a pretty easy fix (unspam our list email address once)."
Now I'm getting reports back that AOL (@yahoo.com mail accounts not yet a problem) don't always follow their own guidance and sometimes continue to spam our email address even after it has been marked as OK multiple times. In my own AOL test account, marking our list email address as OK has worked perfectly so far.
I'm now suggesting that people also make filter rules to move incoming list emails into a Clinicians Exchange subfolder. Will see if that works...
*Michael Reeder, LCPC * *Hygeia Counseling Services : Baltimore / Mt. Washington Village location* *410-871-TALK / michael(at)hygeiacounseling.com*
On 10/19/2022 4:44 PM, Michael Reeder -- Hygeia MS wrote:
*It looks like AOL is now automatically adding our Clinicians Exchange list messages to the Spam Folder. * I don't know yet if this is happening for all AOL members.
When I created an AOL account today, it did this from moment one.
I just individually emailed all our AOL members from outside the list with directions on how to get into their Spam Folder. They need to click the checkbox to the left of messages that are not spam, then click on the "OK" icon above the message list and they will be moved to the inbox. Supposedly this will stop them from being spammed in the future.
I see no way to create a safe list or white list in AOL. The option also does not exist in their filters option. * *All AOL member email addresses remain in good standing in our Clinicians Exchange member database (they have not been deactivated). When I look at our bounce messages, AOL is sending us nothing to tell us they are spamming or discarding our list messages, so I have no feedback from them to know what setting changes would stop this from happening.
*Happily -- this seems a pretty easy fix (unspam our list email address once). Not happily, people still on AOL are not very technically-minded generally and lots of our members are in their 70s and 80s.** * Thanks, Michael moderators@clinicians-exchange.org
participants (6)
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Carl Zwanzig -
dmitri maziuk -
Dmitri Maziuk
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Mark Sapiro -
Michael Reeder -- Hygeia MS -
Robert Heller