Hello,
When I send a message out through the mailing list, the "sent by" address alwayse seems to be "listname-bounces@hostname". Is it possible to remove the "bounces apendation from the sent name so that it only shows listname@hostname?
Regards, Ben Joyner
Benjamin_Joyner@ao.uscourts.gov writes:
When I send a message out through the mailing list, the "sent by" address alwayse seems to be "listname-bounces@hostname". Is it possible to remove the "bounces apendation from the sent name so that it only shows listname@hostname?
It's technically possible, but you really don't want to do that, because then all the various automatically-generated admin traffic, which now can be automatically handled *because* "listname-bounces" is a different mailbox, will be distributed to list members.[1]
The underlying issue is that the mail clients your list members are using are poorly behaved by design (they do things differently from all other clients in the history of email). What well-behaved mail clients do is display the From field (the actual author), and suppress the Sender field and the envelope sender.[2]
I wish I could recommend switching email programs (they're most likely Microsoft products, which are an attractive nuisance in several ways), but it's not worth it.
Footnotes: [1] Strictly speaking some of it will get caught by the "administrivia" filter and the list owner will have to deal with it. But it's pretty much certain that a fair amount will make it through to the members, confusing and annoying them, and possibly revealing somewhat private information like So-and-so isn't reading their mail and their mailbox overflowed.
[2] This behavior makes a lot of sense, it's not just traditional. It's quite analogous to the way that secretaries discretely indicate that they sign routine correspondence on behalf of their bosses by appending a slash and their initials (in lower case, even). What Microsoft email programs do is the equivalent of the secretary signing letters with
Lowly Secretary on behalf of Bigname Lawyer
Of course it's possible to find out the sinder information (with a halfway decent mail program, anyway), but you only want to do that when you're having mail problems.
participants (2)
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Benjamin_Joyner@ao.uscourts.gov
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Stephen J. Turnbull