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Hi everyone,
As you would expect my first message here I have some questions about some problems I have.
I set up a mailing list using the cPanel of my hosting provider, and I have been trying to make a header text (msg_header) in the non-digest options. However, no matter what I do, my test mails do not show the header. I asked my hosting provider if there is some backend setting in the software that needs to be changed, but got as a somewhat surprising reply that I cannot use the non-digest options "since Mailman is part of Cpanel, which comes already encrypted". Considering that Mailman is GNU GPL I find it hard to believe that, so I am trying to find out what to tell my provider to do exactly. Browsing the internet has not helped me much. I noticed that there is a OWNERS_CAN_ENABLE_PERSONALIZATION setting but I am not sure that setting is needed for msg_header, nor am I sure where that sort of setting can be changed. So my first question is: how can I get that msg_header setting to work?
Secondly I have sent a few test messages to a few email addresses I have but none appear in the archive, which is still completely empty aside from column headings. The archive setting is on. What could I do to make the archive work?
The third issue I have (probably I have more but am not aware of them yet!) is that a response to a list message goed to the sender not to the list, but the reply_goes_to_list setting is on list.
All in all I have the impression that virtually all but the most basic functionality is disabled. My hosting is cheap (I am setting up for a non-profit organisation so little choice!) and I suppose they want to save system resources and avoid risks, but since I will have no more than 75 known subscribers I wonder if their underlying settings could be changed per hosting account.
Thanks in advance for any help!
Ewout
Ewout Wierda wrote:
I set up a mailing list using the cPanel of my hosting provider, and I have been trying to make a header text (msg_header) in the non-digest options.
See <http://wiki.list.org/display/DOC/Mailman+and+CPanel>.
Considering that Mailman is GNU GPL I find it hard to believe that, so I am trying to find out what to tell my provider to do exactly.
They hacked the code that we provided, and they haven't shared those changes with us. Therefore, we can't really tell you what they changed or why. If you have any problems with cPanel, you need to first go to your provider, who should be able to answer your questions. If not, then you should use the other cPanel resources, such as their forums and mailing lists.
There's not likely to be much we can do to help.
All in all I have the impression that virtually all but the most basic functionality is disabled.
For all of the questions you have, you need intensive support by the people who run the systems. They're the only ones who have access to the log data you need, etc.... If they are not providing you the support you need, then your choices are fairly limited:
1. Find another provider who will support you.
2. Decide if you can live with the problems.
My hosting is cheap (I am setting up for a
non-profit organisation so little choice!) and I suppose they want to save system resources and avoid risks, but since I will have no more than 75 known subscribers I wonder if their underlying settings could be changed per hosting account.
There are inexpensive hosting providers who will actually provide support. Some of them even participate on this mailing list. I suggest you take a close look at them and decide whether it makes sense to switch to a different provider.
-- Brad Knowles <brad@shub-internet.org> LinkedIn Profile: <http://tinyurl.com/y8kpxu>
participants (2)
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Brad Knowles
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Ewout Wierda