Hey all, I was wondering if there is anyway to prevent the reply-all from going to the list address...
I've set up a newsletter address for a promotions company to promote one of their clients... the mailing address is on the promotions company's web account as opposed to the client's (they didn't have the access to do that.) So they would prefer that any replies or questions are sent to the company instead of to the list.
I've noticed that if someone chooses "Reply All", the chosen reply-to email comes up, but so does the list address. Is there any way to prevent the list address from coming up, or is there anyway to set mailman up so that if a non-admin/moderator sends an email it gets fowarded to a different address? Short of manually denying all unwanted mails when people hit reply-all, I can't figure out anyway to prevent the promotions companyand me from not having to mess with moderating mailman.
Thanks in advance for any help you can provide, sorry if this is the wrong method for posing this question. :)
-Brian
Brian Fields wrote:
Hey all, I was wondering if there is anyway to prevent the reply-all from going to the list address...
I've set up a newsletter address for a promotions company to promote one of their clients... the mailing address is on the promotions company's web account as opposed to the client's (they didn't have the access to do that.) So they would prefer that any replies or questions are sent to the company instead of to the list.
As long as the list address is in a To: or Cc: header, reply-all will include the list.
One way to do what you want is to address the list posts to the company address with a Bcc: to the list address. You would then want to look at Privacy options...->Recipient filters and either set require_explicit_destination to 'No' or add the company address to acceptable_aliases so that posts aren't held for approval.
Another approach would be to set
OWNERS_CAN_ENABLE_PERSONALIZATION = Yes
in mm_cfg.py and then enable full personalization (on the Non-digest options page) for the list which will replace the list address in To: with the recipient's address. This only works for regular posts, not for digests and incurs a big performance penalty as each recipient message must be sent individually.
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mark Sapiro wrote:
Another approach would be to set
OWNERS_CAN_ENABLE_PERSONALIZATION = Yes
in mm_cfg.py and then enable full personalization (on the Non-digest options page) for the list which will replace the list address in To: with the recipient's address. This only works for regular posts, not for digests and incurs a big performance penalty as each recipient message must be sent individually.
I just looked at the code, and the above won't work to "hide" the list address from reply-all. In fact, when list delivery is "fully personalized" and the recipient address is placed in the To: header, the list address is put in the Cc: in order that reply-all will include the list. Thus, my first suggestion is all I can think of at the moment that will work.
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
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