Good Day, I am having an issue which I need to figure out. One of the issues we are struggling with as we use Mailman to handle some internal traffic lists for our company is that we have some people with more than 1 email account. When some employees are sent an email and the list is cc'd, they are getting 2 copies of the email. Even though both the TO and the list subscription email account are the same. So if I send an email to 'joe@teris.com' and he is on the 'list@teris.com' and it is also on either the to or cc line, Joe will get 2 copies of the email. Even though we have nodupe turned on. We are running version 2.1.13 on a n OSX 10.6.x server with the patch for deduping against other mailing lists active.
I am confused as to why he is getting two emails as I thought the whole point of the nodupes was to prevent anyone on the to/cc from getting a copy of the email if a list they were on was also in the to/cc. Is there a setting that I am missing somewhere? Or is this normal behavior?
Mark
Mark Prewitt Director of IT M: 503.984.9700 O: 206.521.8717 TERIS.com <http://www.teris.com/>
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Mark Prewitt wrote:
I am having an issue which I need to figure out. One of the issues we are struggling with as we use Mailman to handle some internal traffic lists for our company is that we have some people with more than 1 email account.
Is this relevant? See below.
When some employees are sent an email and the list is cc'd, they are getting 2 copies of the email. Even though both the TO and the list subscription email account are the same. So if I send an email to 'joe@teris.com' and he is on the 'list@teris.com' and it is also on either the to or cc line, Joe will get 2 copies of the email. Even though we have nodupe turned on.
The setting "Do not send a copy of a member's own post" on the General Options page under new_member_options is only a default for new list members. The actual setting is a per user checkbox in the "nodupes" column in the Membership Management -> Membership List page(s).
We are running version 2.1.13 on a n OSX 10.6.x server with the patch for deduping against other mailing lists active.
What patch is this?
Are you running 2.1.13 from source or an Apple OS X Server package?
I am confused as to why he is getting two emails as I thought the whole point of the nodupes was to prevent anyone on the to/cc from getting a copy of the email if a list they were on was also in the to/cc.
Correct. That is the point.
Is there a setting that I am missing somewhere? Or is this normal behavior?
Perhaps you are missing the individual member "nodupes" settings? If not, perhaps your "more than 1 email account" comment is relevant in that if the address in To: or Cc: is not exactly the same (except for case) as the member's subscribed address, Mailman will not see this as a duplicate.
If neither of the above is the answer, perhaps it has something to do with "the patch for deduping against other mailing lists" unless by that you mean the regular_exclude_lists feature.
Or, if this is Apple's package, perhaps it is an Apple bug.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
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