how to identify subscribed address?
A subscriber has asked to be removed from my list. The addresses he suggests are not subscribed. I asked that he forward an example of a received message, with all headers visible, so that I could identify the problem address. But the subscriber address does not appear anywhere in the headers.
Is there a way to figure out the problem address?
-Andrew
Andrew Watson writes:
Is there a way to figure out the problem address?
Non-invasive: Check the "Received" header fields of the message as received by the subscriber. Some relay hosts put the destination mailbox in those fields. If there are none or those you find don't appear in your subscriber list, check the hosts immediately downstream of Mailman (ie, the Received fields immediately above the Mailman host and see if any ring a bell with the subscriber. Then check for addresses at that host.
Invasive but pretty certain: enable personalization temporarily for that list. This may require changing mm_cfg.py on the server to enable the personalization feature. Add the unsubscribe URL to the footer. Then the next post will have that URL in it and he will be able to unsubscribe himself. (He'll probably have forgotten his password, though, so you'll probably end up doing it even though he could retrieve his passord himself.)
HTH
participants (2)
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Andrew Watson -
Stephen J. Turnbull