One of my list administrators have celled me regarding some users not being subscribed to a list. Mailman have sent the users in question a confirmation ticket, and the subscribe log shows that the users have been put in pending mode.

Jan 31 13:09:33 2008 (2223) listname: pending me@privacy.net mailto:me@privacy.net me@privacy.net mailto:me@privacy.net

When the users returned the mail, Mailman issued a New command

Jan 31 13:11:29 2008 (2223) listname: new "me@privacy.net mailto:me@privacy.net " <>, via email confirmation

but still the users wasn't subscribed (list_members listname still did not show the user as member of the list). A few days later one of the users retried subscribing, and the same happened. The log does not show any signs that the user have tried unsubscribing (deleted).

According to the error log at the particular time, Mailman seems to have failed subscribing the user.

Jan 31 11:36:09 2008 (2223) SHUNTING: 1201775768.8376081+629ed6771846a9304e6eca2178f2047980aa8630 Jan 31 13:10:06 2008 (2223) Uncaught runner exception: 'ascii' codec can't decode byte 0xf8 in position 5: ordinal not in range(128) Jan 31 13:10:06 2008 (2223) Traceback (most recent call last): File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 111, in _oneloop self._onefile(msg, msgdata) File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 167, in _onefile keepqueued = self._dispose(mlist, msg, msgdata) File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 237, in _dispose res.process() File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 110, in process stop = self.do_command(cmd, args) File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 135, in do_command return self.do_command(cmd, args) File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 137, in do_command return handler.process(self, args) File "/usr/lib/mailman/Mailman/Commands/cmd_confirm.py", line 86, in process if line.lstrip() == match: UnicodeDecodeError: 'ascii' codec can't decode byte 0xf8 in position 5: ordinal not in range(128)

From the log entries above, can some of you explain to me what might be wrong?

Henrik