using email to subscribe and unsubscribe users
I have read some pages here and there about adding people via email, but I can't seem to get it to work.
I am sending emails from my list's admin address (info@example.com) to this address "listname-request@example.com" with this subject line: "subscribe address="name@domain.com" but they were getting moderated. I added the admin address as a member to stop the modding, but when I send the emails now, nothing happens. They are not in mod queue and the users are not added.
Shirley I'm missing something important here....
-- Adam
Adam Parker, OD wrote:
I am sending emails from my list's admin address (info@example.com) to this address "listname-request@example.com" with this subject line: "subscribe address="name@domain.com" but they were getting moderated.
Which means that the incoming MTA delivered the message to mailman as a "post" and not a "request". If you are sure you are sending to the -request address, there is something wrong in the MTA.
If this is the cPanel installation we have discussed offline and this is the list created by 'newlist', then I suspect this is yey another cPanel issue in that the Mailman router and transport in cPanel's Exim config don't work properly with non-cPanel created lists.
I added the admin address as a member to stop the modding, but when I send the emails now, nothing happens. They are not in mod queue and the users are not added.
That's a bit strange. If they were held before as non-member posts, they should now be either held as "administrivia" or posted to the list depending on the lists administrivia setting.
Shirley I'm missing something important here....
"Don't call me Shirley"
(Leslie Nielsen line in Airplane! - #79 at <http://en.wikipedia.org/wiki/AFI%27s_100_Years..._100_Movie_Quotes>.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
could be a cpanel issue, but I'm not sure. I broke down and moved my site to the server that allows Mailman so I'm not doing anything funny with MX records on this list. My list name is "list" and I am sending emails to " list-request@domain.org" with the subject "subscribe address= email@domain.com" <- I put that into the body as well just to be sure. They just disappear. I have it set to confirm and approve, but I do not see any emails coming to either the subscriber's address or admin address. good catch on the airplane reference
-Adam
On Wed, Jun 30, 2010 at 9:55 AM, Mark Sapiro <mark@msapiro.net> wrote:
Adam Parker, OD wrote:
I am sending emails from my list's admin address (info@example.com) to
this
address "listname-request@example.com" with this subject line: "subscribe address="name@domain.com" but they were getting moderated.
Which means that the incoming MTA delivered the message to mailman as a "post" and not a "request". If you are sure you are sending to the -request address, there is something wrong in the MTA.
If this is the cPanel installation we have discussed offline and this is the list created by 'newlist', then I suspect this is yey another cPanel issue in that the Mailman router and transport in cPanel's Exim config don't work properly with non-cPanel created lists.
I added the admin address as a member to stop the modding, but when I send the emails now, nothing happens. They are not in mod queue and the users are not added.
That's a bit strange. If they were held before as non-member posts, they should now be either held as "administrivia" or posted to the list depending on the lists administrivia setting.
Shirley I'm missing something important here....
"Don't call me Shirley"
(Leslie Nielsen line in Airplane! - #79 at <http://en.wikipedia.org/wiki/AFI%27s_100_Years..._100_Movie_Quotes>.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Adam Parker, OD wrote:
could be a cpanel issue, but I'm not sure. I broke down and moved my site to the server that allows Mailman so I'm not doing anything funny with MX records on this list. My list name is "list" and I am sending emails to " list-request@domain.org" with the subject "subscribe address= email@domain.com" <- I put that into the body as well just to be sure.
That will result in two subscribe requests.
They just disappear. I have it set to confirm and approve, but I do not see any emails coming to either the subscriber's address or admin address.
Send an email without any commands, e.g. with
Subject: this is a test email
and a few lines in the body, not commands, to the list-request address. You should receive a "results of your email commands" message back to the address you send from. Do you? If not, there is some issue with mail to the -request address.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
I did get this back from list-bounces:
The results of your email command are provided below. Attached is your original message.
Results: Ignoring non-text/plain MIME parts
Unprocessed: Adam P. Parker, OD, FVAO Drs. Robinson & Parker President, Richmond Optometric Society (804) 595-2020
Done.
On Wed, Jun 30, 2010 at 10:40 AM, Mark Sapiro <mark@msapiro.net> wrote:
Adam Parker, OD wrote:
could be a cpanel issue, but I'm not sure. I broke down and moved my site to the server that allows Mailman so I'm not doing anything funny with MX records on this list. My list name is "list" and I am sending emails to " list-request@domain.org" with the subject "subscribe address= email@domain.com" <- I put that into the body as well just to be sure.
That will result in two subscribe requests.
They just disappear. I have it set to confirm and approve, but I do not see any emails coming to either the subscriber's address or admin address.
Send an email without any commands, e.g. with
Subject: this is a test email
and a few lines in the body, not commands, to the list-request address. You should receive a "results of your email commands" message back to the address you send from. Do you? If not, there is some issue with mail to the -request address.
Adam Parker, OD wrote:
I did get this back from list-bounces:
The results of your email command are provided below. Attached is your original message.
Good (I think). That means mail to -request is working. So when you mail a
subscribe address=user@example.com
with subscribe_policy confirm and approve, there should initially be just a confirmation request email sent to user@example.com. If that isn't sent, you could for testing try setting subscribe_policy to just approve. Then you should get a "results of your email commands" mail with "Your subscription request has been forwarded to the list administrator ..." and the approval request.
Does this work?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
ok, looks like Gmail was blocking because I had a forward going to my address from my address. Removing the confirmation allowed me to get the approval email. One question: how do I stop this email from going to the admin? (these emails will be automated so the admin need not see the following
The results of your email command are provided below. Attached is your
original message.
Results: Ignoring non-text/plain MIME parts Your subscription request has been forwarded to the list administrator at list-owner@domain.org <list-owner@ocrt.org> for review.
Done.
On Wed, Jun 30, 2010 at 11:09 AM, Mark Sapiro <mark@msapiro.net> wrote:
Adam Parker, OD wrote:
I did get this back from list-bounces:
The results of your email command are provided below. Attached is your original message.
Good (I think). That means mail to -request is working. So when you mail a
subscribe address=user@example.com
with subscribe_policy confirm and approve, there should initially be just a confirmation request email sent to user@example.com. If that isn't sent, you could for testing try setting subscribe_policy to just approve. Then you should get a "results of your email commands" mail with "Your subscription request has been forwarded to the list administrator ..." and the approval request.
Does this work?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
one more question: can I add something to the subscribe email that will auto-approve members so I don't have to do it? I want some sort of security on the list, but if I'm sending the subscribe, then I don't want to have to go into the backend and approve them as well -Adam
On Wed, Jun 30, 2010 at 1:50 PM, Adam Parker, OD <adamparkerod@gmail.com>wrote:
ok, looks like Gmail was blocking because I had a forward going to my address from my address. Removing the confirmation allowed me to get the approval email. One question: how do I stop this email from going to the admin? (these emails will be automated so the admin need not see the following
The results of your email command are provided below. Attached is your
original message.
Results: Ignoring non-text/plain MIME parts Your subscription request has been forwarded to the list administrator at list-owner@domain.org <list-owner@ocrt.org> for review.
Done.
On Wed, Jun 30, 2010 at 11:09 AM, Mark Sapiro <mark@msapiro.net> wrote:
Adam Parker, OD wrote:
I did get this back from list-bounces:
The results of your email command are provided below. Attached is your original message.
Good (I think). That means mail to -request is working. So when you mail a
subscribe address=user@example.com
with subscribe_policy confirm and approve, there should initially be just a confirmation request email sent to user@example.com. If that isn't sent, you could for testing try setting subscribe_policy to just approve. Then you should get a "results of your email commands" mail with "Your subscription request has been forwarded to the list administrator ..." and the approval request.
Does this work?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On 6/30/2010 10:55 AM, Adam Parker, OD wrote:
one more question: can I add something to the subscribe email that will auto-approve members so I don't have to do it?
No.
I want some sort of security on the list, but if I'm sending the subscribe, then I don't want to have to go into the backend and approve them as well
If you're interested in security from spammers, e.g., you could consider not requiring subscription approval and setting default_member_moderation to Yes so that new member posts are moderated until you are familiar with the poster, at which point you can unmoderate the poster in the process of approving a post.
If you are interested in maintaining the privacy of your list, this won't help.
I don't know what ability you have in your hosted cPanel environment to process email or why you are using email to subscribe people, but the FAQ at <http://wiki.list.org/x/uIA9> may help.
If you need to subscribe people by email and have enough control over how email is processed, you might be able to set up an email address which would receive your subscription email and invoke the web interface per the above FAQ and it's linked articles to send an invitation to the intended subscribee. Then when the subscribee accepts the invitation, no approval is required even if it would be for a normal subscription.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
I am using Joomla for a website and my client wants members to be able to subscribe and unsubacribe from the website. I have a bridge that does this, but it doesn't know when people expire from the website to delete them from Mailman. One of the tools at my disposal is to send an email when someone expires as a website member - it sends an email to list-request with the email to unsubscribe. So, I don't have to do anything when they do not pay websit dues - it just removes them automatically. We decided to let users manually subscribe via the website and then they are auto-deleted via the email when they expire. Thanks for the help.
On Wed, Jun 30, 2010 at 9:26 PM, Mark Sapiro <mark@msapiro.net> wrote:
On 6/30/2010 10:55 AM, Adam Parker, OD wrote:
one more question: can I add something to the subscribe email that will auto-approve members so I don't have to do it?
On 6/30/2010 10:50 AM, Adam Parker, OD wrote:
ok, looks like Gmail was blocking because I had a forward going to my address from my address. Removing the confirmation allowed me to get the approval email. One question: how do I stop this email from going to the admin? (these emails will be automated so the admin need not see the following
The results of your email command are provided below. Attached is your original message.
You got that message because subscribe_policy was Require approval. If subscribe_policy is either Confirm or Confirm and approve, no "results of your email commands" message will be sent. Only the confirmation request will be sent.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (2)
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Adam Parker, OD
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Mark Sapiro