I have a problem with one person on my members sending emails to our members list. The email goes out but no one receives it. If she sends the email to me, I can forward it to the members list and everyone gets it.
Please help,
Bob
On 12/7/14, 9:27 AM, Bob Hacker wrote:
Depending on the lists settings, some things that could cause this are:
The From Email addresses isn't subscribed. It may be that it is an "equivalent" address that gets delivered to the same email box, but it differs in a way that mailman doesn't know about as being the same (things like mac.com, me.com and icloud.com being the same, or gmail ignoring . in the user name, or +hacked addresses).
Their client is sending HTML formatting without plain text, and your client adds it when you forward them.
They have the wrong email address for the list in their address book (maybe listname-bounces?)
-- Richard Damon
On 12/07/2014 06:27 AM, Bob Hacker wrote:
Is this member the only one posting from an @aol.com or @yahoo.com address? If so, this could be a DMARC issue. See <http://wiki.list.org/x/lQARAQ> and <http://wiki.list.org/x/ggARAQ>.
What do you mean by "The email goes out"?
Is the post in the list's archive?
If you have access to Mailman's logs, is it logged in the 'post' log and the 'smtp' log? Is there anything in the 'smtp-failure' or 'bounce' logs?
Is there a 'discarded' message in the 'vette' log. Any other messages in the 'vette' log?
If you have access to the outgoing MTA logs, what is logged there regarding these messages?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On 12/7/14, 9:27 AM, Bob Hacker wrote:
Depending on the lists settings, some things that could cause this are:
The From Email addresses isn't subscribed. It may be that it is an "equivalent" address that gets delivered to the same email box, but it differs in a way that mailman doesn't know about as being the same (things like mac.com, me.com and icloud.com being the same, or gmail ignoring . in the user name, or +hacked addresses).
Their client is sending HTML formatting without plain text, and your client adds it when you forward them.
They have the wrong email address for the list in their address book (maybe listname-bounces?)
-- Richard Damon
On 12/07/2014 06:27 AM, Bob Hacker wrote:
Is this member the only one posting from an @aol.com or @yahoo.com address? If so, this could be a DMARC issue. See <http://wiki.list.org/x/lQARAQ> and <http://wiki.list.org/x/ggARAQ>.
What do you mean by "The email goes out"?
Is the post in the list's archive?
If you have access to Mailman's logs, is it logged in the 'post' log and the 'smtp' log? Is there anything in the 'smtp-failure' or 'bounce' logs?
Is there a 'discarded' message in the 'vette' log. Any other messages in the 'vette' log?
If you have access to the outgoing MTA logs, what is logged there regarding these messages?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (3)
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Bob Hacker -
Mark Sapiro -
Richard Damon