need help with mailman mail is coming into my spam box
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mail is coming into my spam box I don't know if this is problem for all the people on my list, but is their something i can change?
Philip Canterbury De Funiak Springs, FL
http://www.pcsbypc.com http://www.prchosting.com http://www.canterburygenealogy.com http://www.compusoftoftampabay.com Ham Callsign: KG4RQR
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Philip R. Canterbury writes:
mail is coming into my spam box I don't know if this is problem for all the people on my list, but is their something i can change?
Stop using Yahoo for your mail, as far as your personal situation goes. I'm only half-joking -- I'm in the fortunate position of being able to require exactly that, as almost all of my subscribers have multiple addresses, at least one of which is not a freemail service.
What the list can do depends on the ISP and the MUA. If the spam box you are talking about is on yahoo.com, you can probably at least temporarily relieve the problem by registering your list with Yahoo. However, you need to do that kind of thing with every mail service your users use, and of course you can't find out until they complain. And if they are subscribed from their employers or schools, in most cases they will need to deal with their own bureaucracy.
The most likely cause of getting classed as spam at the major freemail services and ISPs (based on past mailman-users posts) is probably that some of your users don't distinguish among "delete message", "unsubscribe list", and "report spam", using "report spam" for all three.
Also, you should check that indeed no spam *at all* is getting through your list. Even one true spam will trigger some services' blacklists, and you will go through hell (ie, huge amounts of bureaucratic registering and proving your worthiness to send mail to their customers) trying to get back on their good sides. If you *did* pass *any* spam, or even a legitimate post from a user selling something, be prepared to explain what you are doing to stop that in the future, or demonstrate that your double opt-in process informs the users at every stage that your list includes email solicitations (ie, if the user didn't explicitly acknowledge they want them, they *are* UCE).
HTH
Steve
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On Sat, Dec 29, 2012 at 11:51:05AM +0900, Stephen J. Turnbull wrote:
Way back in the early days of spam-fighting, using the term "double opt-in" was a sure way to get on various blocklists. There is no such thing. That was a code phrase twisted by the spammers, who wanted to claim that their possession of any email address was "opt-in", and any attempt to CONFIRM the opt-in was "double opt-in". If I was running an abuse desk and working an issue about "incorrectly blocked" email, it would be a huge help to me to know that the person I was dealing with really understood the issue. Use the term "confirmed opt-in", and you'll get a better response. Show that you understand the issue and are on their side, rather than just trying to get around them.
--
- John Oliver http://www.john-oliver.net/ *
*
![](https://secure.gravatar.com/avatar/334b870d5b26878a79b2dc4cfcc500bc.jpg?s=120&d=mm&r=g)
Philip R. Canterbury writes:
mail is coming into my spam box I don't know if this is problem for all the people on my list, but is their something i can change?
Stop using Yahoo for your mail, as far as your personal situation goes. I'm only half-joking -- I'm in the fortunate position of being able to require exactly that, as almost all of my subscribers have multiple addresses, at least one of which is not a freemail service.
What the list can do depends on the ISP and the MUA. If the spam box you are talking about is on yahoo.com, you can probably at least temporarily relieve the problem by registering your list with Yahoo. However, you need to do that kind of thing with every mail service your users use, and of course you can't find out until they complain. And if they are subscribed from their employers or schools, in most cases they will need to deal with their own bureaucracy.
The most likely cause of getting classed as spam at the major freemail services and ISPs (based on past mailman-users posts) is probably that some of your users don't distinguish among "delete message", "unsubscribe list", and "report spam", using "report spam" for all three.
Also, you should check that indeed no spam *at all* is getting through your list. Even one true spam will trigger some services' blacklists, and you will go through hell (ie, huge amounts of bureaucratic registering and proving your worthiness to send mail to their customers) trying to get back on their good sides. If you *did* pass *any* spam, or even a legitimate post from a user selling something, be prepared to explain what you are doing to stop that in the future, or demonstrate that your double opt-in process informs the users at every stage that your list includes email solicitations (ie, if the user didn't explicitly acknowledge they want them, they *are* UCE).
HTH
Steve
![](https://secure.gravatar.com/avatar/fadd6cf3b816ea9c0c4cf357c16e5d66.jpg?s=120&d=mm&r=g)
On Sat, Dec 29, 2012 at 11:51:05AM +0900, Stephen J. Turnbull wrote:
Way back in the early days of spam-fighting, using the term "double opt-in" was a sure way to get on various blocklists. There is no such thing. That was a code phrase twisted by the spammers, who wanted to claim that their possession of any email address was "opt-in", and any attempt to CONFIRM the opt-in was "double opt-in". If I was running an abuse desk and working an issue about "incorrectly blocked" email, it would be a huge help to me to know that the person I was dealing with really understood the issue. Use the term "confirmed opt-in", and you'll get a better response. Show that you understand the issue and are on their side, rather than just trying to get around them.
--
- John Oliver http://www.john-oliver.net/ *
*
participants (3)
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John Oliver
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Philip R. Canterbury
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Stephen J. Turnbull