Elizabeth Cotterell wrote:

Hi there - I have been having problems with my MAILMAN mailing list that my hosting service believes is a MAILMAN related problem rather than a hosting one. I can't post to the list, though the support staff at the hosting service can... My message gets to MAILMAN but disappears into the ether once it has been approved, and isn't showing up in the archives.

The list is brillante@brillante.com.au. How do I get support for this? thanks, Elizabeth

So your hosting service offers Mailman lists, but is unwilling or unable to support them. The real answer is to find a host for your lists that is willing to support what they offer.

This is complicated by the fact that http://brillante.com.au/mailman/listinfo is a cPanel Mailman. See the FAQ at http://wiki.list.org/x/sYA9.

That all said, here's the situation. Mailman will silently discard a message for one of several reasons. All discards are logged in Mailman's vette log which the host can see, but ...

The most likely reason is content filtering: filter_content is Yes filter_action is Discard nothing was left after content filtering

There are various reasons for this, e.g. the message's type is multipart/related and pass_mime_types doesn't include that type, or the message has only text/html parts and they aren't passed.

Other possible reasons include: The post is from a moderated member and member_moderation_action is discard. The post is from a non-member and there is a match in discard_these_nonmembers or generic_nonmember_action is discard. The post matches a header_filter_rules rule with discard action. The incoming message for some reason contains an X-BeenThere: header with the list's address The installation has set ARCHIVE_HTML_SANITIZER to discard html only messages and the list's scrub_nondigest is Yes and this is a text/html message.

-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan