Help with web-based confirmation
Hello...
I'm new to the mailman users list. I was a remote admin for a listproc-based mailing list for many years and upgrading to mailman a couple of years ago. A recent upgrade by our ISP pushed me to mailman v2.0.13, and certain features appear to have been lost/hidden in this migration. I was hoping this group could provide some insight.
The biggest issue is that subscription confirmation via email doesn't appear to work at all. I'm not sure if mailman is having trouble with HTML or MIME in the replies, or the appended >'s in the reply cause problems... but it isn't working for the majority of my users. In the past there was a very reliable web-based confirmation. I know this still exists because I used it to confirm my subscription to THIS list, but on my confirmation emails it is missing, and I can't find an option to turn it on via the admin interface.
I am a remote admin, and the mailman installation is outside of my control. I can work with my ISP to make changes... but they are not mailman savvy so it is a painful process. I'm hoping I'm just missing an easy fix via the admin web interface.
Any insight would be appreciated.
Thanks, -Russ
Russ Romano wrote:
I'm new to the mailman users list. I was a remote admin for a listproc-based mailing list for many years and upgrading to mailman a couple of years ago. A recent upgrade by our ISP pushed me to mailman v2.0.13, and certain features appear to have been lost/hidden in this migration. I was hoping this group could provide some insight.
2.0.13 is very old. 2.1 inal was released in Dec, 2002. Current is 2.1.6. Urge your ISP to upgrade.
The biggest issue is that subscription confirmation via email doesn't appear to work at all. I'm not sure if mailman is having trouble with HTML or MIME in the replies, or the appended >'s in the reply cause problems... but it isn't working for the majority of my users. In the past there was a very reliable web-based confirmation. I know this still exists because I used it to confirm my subscription to THIS list, but on my confirmation emails it is missing, and I can't find an option to turn it on via the admin interface.
I don't know about 2.0.13 at all. I don't know if it supports web confirmation. What I do know is that in 2.1 problems arise in e-mail confirmations if the users MUA does funny stuff with the subject. A confirmation message to the user has Subject: confirm <token>. A confirming reply needs to go to the listname-request address with the same subject. There is a kludge so that a reply with a subject such as
Subject: Re: confirm <token>
will work, but the kludge only ignores at most one 'token' preceding 'confirm' so that for example
Subject: Re : confirm <token>
will not work (note the space between Re and :).
I don't know if any of this is relevant to your situation. Again, your best solution is to convince your provider to upgrade if you can.
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
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Mark Sapiro -
Russ Romano