Yes, I know you can't support cPanel installations but you may have some
ideas that will be useful when I finally resort to sending in a support
request that may get nothing better than a 'delete & recreate' response :-(
I think my cPanel provider has just upgraded to MM 2.1.15 and I have found
that I have a problem ...
I had changed the list-info and user-options pages and now, not only do
those pages result in 'Bug in Mailman version 2.1.15' displays, so do my
attempts to edit them through the admin interface.
I have noticed that a cPanel backup logs 4 sets (I have 4 lists) of
permission failures for my lists suggesting that the pages I have changed
no longer have the right permissions.
I seem not to have file level access to the mailman hierarchy, so I guess
I need advice as to what permissions I need to ask them to manually set on
which files or folders. I'd like to make my request specific enough to
avoid having the lists reset and the archives and/or membership lists
discarded.
Thanks for any advice, Malcolm.
-- Using Opera's mail client: http://www.opera.com/mail/
On 10/31/2013 12:37 PM, Malcolm Austen wrote:
I seem not to have file level access to the mailman hierarchy, so I guess I need advice as to what permissions I need to ask them to manually set on which files or folders. I'd like to make my request specific enough to avoid having the lists reset and the archives and/or membership lists discarded.
You need to ask the host to run Mailman's bin/check_perms (probably /usr/local/cpanel/3rdparty/mailman/bin/check_perms) as root with the '-f' option. That should fix most permission problems.
They also should look at Mailman's error log (probably /usr/local/cpanel/3rdparty/mailman/logs/error) and see what the actual problems are because other fixes may be needed.
If they need help, they should come here directly rather than using you as an intermediary.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On Thu, 31 Oct 2013 20:05:09 -0000, Mark Sapiro <mark@msapiro.net> wrote:
On 10/31/2013 12:37 PM, Malcolm Austen wrote:
I seem not to have file level access to the mailman hierarchy, so I guess I need advice as to what permissions I need to ask them to manually set on which files or folders. I'd like to make my request specific enough to avoid having the lists reset and the archives and/or membership lists discarded.
You need to ask the host to run Mailman's bin/check_perms (probably /usr/local/cpanel/3rdparty/mailman/bin/check_perms) as root with the '-f' option. That should fix most permission problems.
They also should look at Mailman's error log (probably /usr/local/cpanel/3rdparty/mailman/logs/error) and see what the actual problems are because other fixes may be needed.
If they need help, they should come here directly rather than using you as an intermediary.
Many thanks Mark. I've no wish to act an intermediary if they are unsure
as to what to do, but I do want the report to look like I have some idea
of what the problem is :-)
I hope I'll only bring this back to the list to report a satisfactory
resolution ...
Thanks again, Malcolm.
-- Using Opera's mail client: http://www.opera.com/mail/
Hi Malcolm:
Your cPanel provider should run the following commands on the server:
/scripts/fixmailinglistperms /scripts/fixmailman
That will typically fix most list permissions. For some reasons, files within the 'listname'/en directory gets their permissions screwed up. I ran into this several times after migrating our own mailman hosting clients to new mailman servers.
*Brian Carpenter* EMWD, Inc. Tel: 336-755-0685 brian@emwd.com http://www.emwd.com
Providing Cloud Services and more for over 15 years. [image: Facebook] <https://www.facebook.com/EMWDcom> [image: Twitter]<https://twitter.com/em_webdesign> [image: LinkedIn] <http://www.linkedin.com/in/brianemwd> [image: pinterest]<http://pinterest.com/brianemwd/boards/> “"If life keeps asking you the same questions....You are NOT learning the lessons..." - Leif Ericsson Leo Veness<http://www.quotesdaddy.com/quote/1394678/leif-ericsson-leo-veness/if-life-ke...> ”
On Thu, Oct 31, 2013 at 3:37 PM, Malcolm Austen <malcolm.austen@weald.org.uk
wrote:
Yes, I know you can't support cPanel installations but you may have some ideas that will be useful when I finally resort to sending in a support request that may get nothing better than a 'delete & recreate' response :-(
I think my cPanel provider has just upgraded to MM 2.1.15 and I have found that I have a problem ...
I had changed the list-info and user-options pages and now, not only do those pages result in 'Bug in Mailman version 2.1.15' displays, so do my attempts to edit them through the admin interface.
I have noticed that a cPanel backup logs 4 sets (I have 4 lists) of permission failures for my lists suggesting that the pages I have changed no longer have the right permissions.
I seem not to have file level access to the mailman hierarchy, so I guess I need advice as to what permissions I need to ask them to manually set on which files or folders. I'd like to make my request specific enough to avoid having the lists reset and the archives and/or membership lists discarded.
Thanks for any advice, Malcolm.
-- Using Opera's mail client: http://www.opera.com/mail/ ------------------------------**------------------------ Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/**mailman/listinfo/mailman-users<https://mail.python.org/mailman/listinfo/mailman-users> Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/** mailman-users%40python.org/<http://www.mail-archive.com/mailman-users%40python.org/> Unsubscribe: https://mail.python.org/**mailman/options/mailman-users/** brian%40emwd.com<https://mail.python.org/mailman/options/mailman-users/brian%40emwd.com>
Thanks Mark and Brian for your responses on this. My cPanel hosts have now
corrected the permissions on the files and all is sweetness and light
again :-)
= Malcolm.
On Thu, 31 Oct 2013 19:37:18 -0000, Malcolm Austen
<malcolm.austen@weald.org.uk> wrote:
Yes, I know you can't support cPanel installations but you may have some
ideas that will be useful when I finally resort to sending in a support
request that may get nothing better than a 'delete & recreate' response
:-(I think my cPanel provider has just upgraded to MM 2.1.15 and I have
found that I have a problem ...I had changed the list-info and user-options pages and now, not only do
those pages result in 'Bug in Mailman version 2.1.15' displays, so do my
attempts to edit them through the admin interface.I have noticed that a cPanel backup logs 4 sets (I have 4 lists) of
permission failures for my lists suggesting that the pages I have
changed no longer have the right permissions.I seem not to have file level access to the mailman hierarchy, so I
guess I need advice as to what permissions I need to ask them to
manually set on which files or folders. I'd like to make my request
specific enough to avoid having the lists reset and the archives and/or
membership lists discarded.Thanks for any advice, Malcolm.
-- Using Opera's mail client: http://www.opera.com/mail/
participants (3)
-
Brian Carpenter -
Malcolm Austen -
Mark Sapiro