Documentation: list admin draft

I have placed the first rough draft of both a list manager's guide and a list manager's quick reference on the web. I would appreciate it if members of the MM user community could take a look at it and comment.
I have been preparing documentation for my institution as we roll MM out and we will eventually GPL the docs once we find out what we need to do. The following documents are currently available for review:
- MailMan User Guide (for list subscribers)
- MailMan Administrator's Guide (for list managers, non-technical list owners)
- List Administrator's Quick Reference (covers 90% of what our help desk has heard from non-technical (faculty) list owners).
At this time all of the documents are ugly, I just need feedback/corrections related to the content. Documents are available at http://www.aurora.edu/~ckolar/mailman
Cheers,
--chris
-- /////\\\\\/////\\\\\ Christopher G. Kolar Director of Instructional Technology Aurora University, Aurora, Illinois ckolar@admin.aurora.edu -- www.aurora.edu [PGP Public Key ID: 0xC6492C72]
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Christopher Kolar