problems unsubscribing from lists using email address?
Hi all,
in the footer of messages for lists I run I put a link for people to unsubscribe.
the link is
listname dash unsubscribe@domain.
If someone clicks on this link and sends a message there is no confirmation and they stay subscribed.
If i go to the members interface and untick the box they get unsubscribed.
If someone tries to subscribe using the same method it works fine.
Assistance appreciated.
--
Adam Morris
email: adam@damorris.com
On Tue, Jun 14, 2016 at 08:45:11PM +1000, Adam Morris wrote:
Do you have the "-unsubscribe" suffix set-up in your MTA? Either globally, or for that/those list(s)?
For exim, something like exim -bt foo-unsubscribe@lists.example.net
should
help you.
It's possibly worth checking the logs of your MTA to see what happens, as well as the Mailman 'subscribe' log.
I'm guessing this isn't as simple as the link not being "mailto:foo-unsubscribe…" (but wouldn't rule that out).
-- — "The Minister's office rang back saying that he would be delighted to see me for tea. That evening I went home, very excited, and told my partner, 'I'm going to see the Minister for tea.' He replied, 'There's a Minister for Tea?'" — Chris Bryant, MP (http://www.theyworkforyou.com/whall/?gid=2008-10-23a.149.1)
On 06/14/2016 07:59 AM, Adam McGreggor wrote:
I'm guessing this isn't as simple as the link not being "mailto:foo-unsubscribe…" (but wouldn't rule that out).
You can't put mailto: links or other HTML in a list's msg_footer and have them rendered as HTML because the msg_footer is always in a text/plain part. The best you can do is put something like <foo-unsubscribe@example.com> and hope the user's MUA makes that a clickable mailto.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
On 06/14/2016 03:45 AM, Adam Morris wrote:
If the user actually sends mail to 'listname-unsubscribe@domain' and receives no response at all, something is wrong with delivery to that address. There should be a "The results of your email commands" response in any case, even if the From: address is not the subscribed address.
So as Adam McGregor suggests, check the logs of the MTA to see if the mail is received and delivered properly to Mailman.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (3)
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Adam McGreggor
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Adam Morris
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Mark Sapiro