Re: [Mailman-Users] Bounce issues with Yahoo
It doesn't seem that integrating spam detection is very easy, perhaps it should be made easier? Integrating spam detection into mailman is actually quite easy- once your MTA is configured for it. That is an MTA issue, not a mailman issue. (If you'd like an analogy, this seems akin to complaining to
On 3/1/06, Greg Lindahl <lindahl@pbm.com> wrote: the gas station that your car's gas tank has to be filled from underneath, and you'd like them to fix it)
Well, let's just say that I found the list to be pretty lame. You made the only constructive comment, thanks. And to be fair, I consider most of the other comments constructive; it is often better/easier to fix a policy problem than to fix the way that mailman works. In all fairness, your comment about your years of experience was the first rude thing. It doesn't really do to ask for help and then beat us over the head with your qualifications because you don't want to hear the particular suggestions. When you ask for help, you are throwing yourselves on our mercy, as it were- any pride you may have should be long out the window.
- Patrick Bogen
At 4:04 PM -0600 2006-03-01, Patrick Bogen wrote:
Integrating spam detection into mailman is actually quite easy- once your MTA is configured for it.
That's one way to do it, yes. However, the FAQ does detail other
methods that can also be used, as well as MTA integration.
That is an MTA issue, not a mailman
issue.
Don't blindly discount alternative methods just because you have
a personal preference for a particular technique yourself.
I personally believe that the MTA integration method is superior,
but I accept that there are plenty of other people out there who might feel different -- and that's why the FAQ discusses multiple methods.
Well, let's just say that I found the list to be pretty lame. You made the only constructive comment, thanks.
Greg -- There were some lame comments, yes. However, please
don't tar all of us with the brush you've constructed based on the feedback of a small number of people who have responded so far.
OTOH, there is a FAQ Wizard, and there are searchable archives.
Before posting questions like this to the list, it would help everyone if you searched those before posting here.
And to be fair, I consider most of the other comments constructive; it is often better/easier to fix a policy problem than to fix the way that mailman works.
Mailman can be difficult to fix, yes. And sometimes it doesn't
necessarily work as well as we would like. But we go well out of our way to try to ensure that each admin can have Mailman work the way they want (more or less), even though some admins will choose one way and other admins will choose another.
This is why we have a configuration file.
In all fairness, your comment about your years of
experience was the first rude thing.
Given the circumstances, I didn't see it as being overly rude.
He was dealing with the rude responses that he was getting, and trying to get people to focus on answering the question that was asked.
As someone with over twenty years experience with Unix and over
fifteen years of experience as a professional Unix systems administrator, specializing in Internet e-mail (among other things), and having been the first Internet Mail Operations person hired by AOL and responsible for technical leadership in growing their Internet Mail Operations group by over a factor of 1000 in terms of hardware and load handled, I can understand that.
It doesn't really do to ask for
help and then beat us over the head with your qualifications because you don't want to hear the particular suggestions.
True enough, but he's not the only person guilty of doing so. In
his defense, he was being attacked, and although he could have chosen better ways of handling that, the method he did choose wasn't that excessively bad.
When you ask for
help, you are throwing yourselves on our mercy, as it were- any pride you may have should be long out the window.
True enough. We would all be better served by remembering this.
-- Brad Knowles, <brad@stop.mail-abuse.org>
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
LOPSA member since December 2005. See <http://www.lopsa.org/>.
On Wed, Mar 01, 2006 at 04:04:07PM -0600, Patrick Bogen wrote:
In all fairness, your comment about your years of experience was the first rude thing.
Ah, I see. So unsolicited and unwanted advice is OK, but explaining why my policy opinions are strongly held is rude? All I was aiming at was avoiding a non-constructive discussion.
When you ask for help, you are throwing yourselves on our mercy, as it were-
Uh, that's not the way I treat either professional tech support or open-source mailing lists. I guess I'm in a minority in the Mailman community.
-- greg
At 3:03 PM -0800 2006-03-01, Greg Lindahl wrote:
In all fairness, your comment about your years of experience was the first rude thing.
Ah, I see. So unsolicited and unwanted advice is OK, but explaining why my policy opinions are strongly held is rude? All I was aiming at was avoiding a non-constructive discussion.
I think there may have been better ways to try to get people to
focus on answering the technical question and get away from the policy issues, but it would also have helped if you had consulted the FAQ Wizard and the list archives before posting.
I think there's enough blame to go around on this issue.
When you ask for help, you are throwing yourselves on our mercy, as it were-
Uh, that's not the way I treat either professional tech support or open-source mailing lists. I guess I'm in a minority in the Mailman community.
I don't think that the Mailman community is radically different
from other open-source communities I know of. We have our share of people who have certain strongly held beliefs and refuse to accept that any other beliefs could possibly be held with any validity, and we have our share of people who are always extremely helpful and even usually avoid pointing out obvious oversights like failing to check the FAQ.
As I said before, please don't judge the whole group by the
actions of a few, especially just one or two.
-- Brad Knowles, <brad@stop.mail-abuse.org>
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
LOPSA member since December 2005. See <http://www.lopsa.org/>.
On Thu, Mar 02, 2006 at 12:44:36AM +0100, Brad Knowles wrote:
I think there may have been better ways to try to get people to focus on answering the technical question and get away from the policy issues, but it would also have helped if you had consulted the FAQ Wizard and the list archives before posting.
Thanks for the suggestion; I did look before posting. The way other people interpret my problem, there is a solution in the FAQ. The way I interpret my problem, there isn't -- where I looked. It wasn't obvious to me that the FAQ Wizard was a completely different set of information from the FAQ.
We have our share of people who have certain strongly held beliefs and refuse to accept that any other beliefs could possibly be held with any validity,
I was expecting that; that's why I was citing 20 years of mailing list experience, in order to explain that my beliefs were strongly held, and thus we shouldn't argue about them.
I suppose I shouldn't be surprised that some people find that rude.
-- greg
participants (3)
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Brad Knowles
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Greg Lindahl
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Patrick Bogen