A non-text attachment was scrubbed...
I have a client that uses your software. One of their members on their list serve is getting this error message in his emails from the list serve and is unable to open the attachments. No other member is getting this. Can you please help me to resolve this issue for them.
Heather Williams |Technical Services Represenative Aegis Business Technologies Onsite & Remote Network Management | Application & Web Development | Security and Recovery | Hardware Sales www.aegisbiztech.com <http://www.aegisbiztech.com/> | p: 850-422-2661 | f: 850-422-0508
Heather Williams wrote:
I have a client that uses your software. One of their members on their list serve is getting this error message in his emails from the list serve and is unable to open the attachments. No other member is getting this. Can you please help me to resolve this issue for them.
This is not an error message. It is a normal message that occurs with non-plain text attachments and plain text format digests. The non-plain text attachment is removed and stored in the list's archive and is replaced with the 'scrubbed' notice and a link to the stored attachment.
There are multiple possibilities as to why the link doesn't open the attachment. The archives may be private in which case the link goes to a login page and the user can't get the attachment without logging in, or the user's browser doesn't know how to open the file type.
If the user wants to receive the attachments in email from the list, she can switch from digests to messages or swithch from the 'plain' digest to the 'MIME' digest.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (2)
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Heather Williams
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Mark Sapiro