question on bounce processing

Hi,
Where should I look at for trying to figure out why particular members are being dropped off? I have members receiving the excessive bounce messages but I'm not finding much in the mail log relative to excessive bounces for the email address (I'm probably not looking for the correct bounce lines in the log)
I'm running Mailman 2.1.26 on Ubuntu 18.04 and postfix
thanks Ricardo

On 1/4/19 9:55 AM, Ricardo Kleemann wrote:
Where should I look at for trying to figure out why particular members are being dropped off? I have members receiving the excessive bounce messages but I'm not finding much in the mail log relative to excessive bounces for the email address (I'm probably not looking for the correct bounce lines in the log)
I'm running Mailman 2.1.26 on Ubuntu 18.04 and postfix
Ensure that Bounce processing -> bounce_notify_owner_on_disable is set to Yes. Then when the user's delivery is disabled, the list owner will receive a notice with a copy of the bounce DSN.
Or, with Mailman 2.1.19+ you can set bounce_notify_owner_on_bounce_increment to Yes to get a notice every time a user's bounce score is incremented.
This info should also be in the mail log if the bounces are reported by the local MTA, but not if they are reported by a remote MTA. With Postfix, look for lines with "status=bounce"
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

Thanks Mark.
Is there a way to have the bounce notification and info be sent to a different email address (like me instead of the list owner)? It would be too technical to have them sent to the owner.
On Fri, Jan 4, 2019 at 11:59 AM Mark Sapiro <mark@msapiro.net> wrote:
On 1/4/19 9:55 AM, Ricardo Kleemann wrote:
Where should I look at for trying to figure out why particular members
are
being dropped off? I have members receiving the excessive bounce messages but I'm not finding much in the mail log relative to excessive bounces for the email address (I'm probably not looking for the correct bounce lines in the log)
I'm running Mailman 2.1.26 on Ubuntu 18.04 and postfix
Ensure that Bounce processing -> bounce_notify_owner_on_disable is set to Yes. Then when the user's delivery is disabled, the list owner will receive a notice with a copy of the bounce DSN.
Or, with Mailman 2.1.19+ you can set bounce_notify_owner_on_bounce_increment to Yes to get a notice every time a user's bounce score is incremented.
This info should also be in the mail log if the bounces are reported by the local MTA, but not if they are reported by a remote MTA. With Postfix, look for lines with "status=bounce"
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/ricardo%40americasnet....

On 1/4/19 12:21 PM, Ricardo Kleemann wrote:
Thanks Mark.
Is there a way to have the bounce notification and info be sent to a different email address (like me instead of the list owner)? It would be too technical to have them sent to the owner.
The best you can do is add your own address to the list's 'owner' attribute. Then you will get the notices too along with all other owner notifications. Anything else requires modifying the definition of the __sendAdminBounceNotice() method in Mailman/Bouncer.py.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (2)
-
Mark Sapiro
-
Ricardo Kleemann