not being told of pending administrative requests

hi there,
people need "confirm+approval" to subscribe to my list.
i have "should admin get immediate notice of new requests" set to "yes". and the list admin's email address is correctly set to me.
however:
- user subscribes to list
- user gets confirmation notice
- user replies to confirmation notice
- i get no email that there's a pending request waiting for me
the only way to learn of the pending request is to visit the admin page. since i'd like to respond to requests quickly, this is kind of a nuissance. i really would like to know when i need to take care of subscription requests.
are there issues with getting immediate notices of pending administrative requests? any gotchas that i should be aware of? is there anything i can check which can be screwing this up?
pete
-- "You may not use the Software in connection with any site that disparages Microsoft, MSN, MSNBC, Expedia, or their products or services ..." -- Clause from license for FrontPage 2002

On 21 November 2001, Peter Jay Salzman said:
i have "should admin get immediate notice of new requests" set to "yes". and the list admin's email address is correctly set to me.
however:
- user subscribes to list
- user gets confirmation notice
- user replies to confirmation notice
- i get no email that there's a pending request waiting for me
What version of Mailman? What version of Python? What OS? What MTA, and what version of the MTA?
are there issues with getting immediate notices of pending administrative requests? any gotchas that i should be aware of? is there anything i can check which can be screwing this up?
Hard to know without the above data.
First thing to try is tail Mailman's logs and your MTAs log(s) as a subscribe request is made. Mailman's logs are in ~mailman/logs; I would just tail all of them. (GNU tail is your friend: "tail -f *" actually works!)
Greg
participants (2)
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Greg Ward
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Peter Jay Salzman