User's message discarded by SpamDetect
Our local campus from Univ. of Alaska Fairbanks has set up an (I believe) alias email account on the alaska.edu domain. Their system uses gmail.com' business account to handle email. When the user tries to send to our list, it gets blocked with no bounce. From the /usr/local/cpanel/3rdparty/mailman/logs/vette file:
Mar 01 17:34:48 2018 (11087) Message discarded, msgid: < CACxqi6wTfXca-AAjNp5MUsCb4wKLfJwGgkb4K2t+hxi6_8LWog@mail.gmail.com>' list: Nome-announce, handler: SpamDetect
I have various filters in the mailman administrative interface, but when those are tripped I think I usually get a bounce of "autodiscard" and the message that is discarded. I'm not seeing it in this case, so think it may be prior to those filters.
In the WHM interface, under Exim config for spamassassin, I had the threshold set at "3", and just changed it to "5", but no luck on letting her send a message.
One curious thing about her email account was the bounce after the monthly email reminder:
Final-Recipient: rfc822; nwc.<snip>@alaska.edu <nwc.info@alaska.edu> Action: failed Status: 5.0.0 Diagnostic-Code: smtp; Bounce messages should not be posted to a mailinglist. Last-Attempt-Date: Wed, 28 Feb 2018 21:01:37 -0800 (PST)
She can post the message via her personal gmail account.
So this may be an issue with gmail, or their setup with the alias, but curious if you would know how to fix it? I could post the message, but it is just boiler plate stuff mentioning upcoming classes/events.
She occasionally has success posting to the list under this alias, but has experienced similar problems on other messages. We can email back and forth using the alias.
thx, Jim
On 03/01/2018 11:41 AM, Jim Dory wrote:
Our local campus from Univ. of Alaska Fairbanks has set up an (I believe) alias email account on the alaska.edu domain. Their system uses gmail.com' business account to handle email. When the user tries to send to our list, it gets blocked with no bounce. From the /usr/local/cpanel/3rdparty/mailman/logs/vette file:
Mar 01 17:34:48 2018 (11087) Message discarded, msgid: < CACxqi6wTfXca-AAjNp5MUsCb4wKLfJwGgkb4K2t+hxi6_8LWog@mail.gmail.com>' list: Nome-announce, handler: SpamDetect
There are a few possibilities.
She is posting from a domain with a DMARC policy of reject or quarantine and the list's dmarc_moderation_action is Discard.
You have configured a list of tuples of the form (header, regexp) in KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a corresponding KNOWN_SPAMMERS regexp.
You have configured header_filter_rules and a rule with action Discard matches this message.
None of these honor the forward_auto_discards setting.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Thanks Mark,
I changed the header filter rules to Hold to see if that helps in locating the problem. The DMARC thing was listed as Accept. Known spammers had a reject expression with somedomain.edu that I deleted in case it was causing the issue with the alaska.edu. We'll see, I've asked her to try resending again. thx, Jim
On Thu, Mar 1, 2018 at 11:08 AM, Mark Sapiro <mark@msapiro.net> wrote:
Our local campus from Univ. of Alaska Fairbanks has set up an (I believe) alias email account on the alaska.edu domain. Their system uses gmail.com' business account to handle email. When the user tries to send to our
On 03/01/2018 11:41 AM, Jim Dory wrote: list,
it gets blocked with no bounce. From the /usr/local/cpanel/3rdparty/mailman/logs/vette file:
Mar 01 17:34:48 2018 (11087) Message discarded, msgid: < CACxqi6wTfXca-AAjNp5MUsCb4wKLfJwGgkb4K2t+hxi6_8LWog@mail.gmail.com>' list: Nome-announce, handler: SpamDetect
There are a few possibilities.
She is posting from a domain with a DMARC policy of reject or quarantine and the list's dmarc_moderation_action is Discard.
You have configured a list of tuples of the form (header, regexp) in KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a corresponding KNOWN_SPAMMERS regexp.
You have configured header_filter_rules and a rule with action Discard matches this message.
None of these honor the forward_auto_discards setting.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/ mailman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/ james%40dorydesign.com
Found the problem in one of the filters. Problem solved, thanks!
On Thu, Mar 1, 2018 at 11:29 AM, Jim Dory <james@dorydesign.com> wrote:
Thanks Mark,
I changed the header filter rules to Hold to see if that helps in locating the problem. The DMARC thing was listed as Accept. Known spammers had a reject expression with somedomain.edu that I deleted in case it was causing the issue with the alaska.edu. We'll see, I've asked her to try resending again. thx, Jim
On Thu, Mar 1, 2018 at 11:08 AM, Mark Sapiro <mark@msapiro.net> wrote:
Our local campus from Univ. of Alaska Fairbanks has set up an (I believe) alias email account on the alaska.edu domain. Their system uses gmail.com' business account to handle email. When the user tries to send to our
On 03/01/2018 11:41 AM, Jim Dory wrote: list,
it gets blocked with no bounce. From the /usr/local/cpanel/3rdparty/mailman/logs/vette file:
Mar 01 17:34:48 2018 (11087) Message discarded, msgid: < CACxqi6wTfXca-AAjNp5MUsCb4wKLfJwGgkb4K2t+hxi6_8LWog@mail.gmail.com>' list: Nome-announce, handler: SpamDetect
There are a few possibilities.
She is posting from a domain with a DMARC policy of reject or quarantine and the list's dmarc_moderation_action is Discard.
You have configured a list of tuples of the form (header, regexp) in KNOWN_SPAMMERS in mm_cfg.py and some header in her message matches a corresponding KNOWN_SPAMMERS regexp.
You have configured header_filter_rules and a rule with action Discard matches this message.
None of these honor the forward_auto_discards setting.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Mailman-Users mailing list Mailman-Users@python.org https://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/ma ilman-users%40python.org/ Unsubscribe: https://mail.python.org/mailman/options/mailman-users/james% 40dorydesign.com
participants (2)
-
Jim Dory
-
Mark Sapiro